Potbelly — Restaurant in Westfield

I skateboarded four miles just to try Pot Bellies, and let me tell you—it was so worth it. From the moment I walked in, I was greeted with warmth and genuine hospitality. But the real star of the show was Tony. This guy is an absolute legend. Friendly, upbeat, and totally down-to-earth, Tony made the whole experience feel more like hanging out with a friend than ordering lunch. He took the time to make sure everything was exactly how I wanted it, and the sandwich he crafted? Absolutely bomb. You can tell he puts pride into what he does.

Tony is the kind of person who makes you want to come back—not just for the food, but for the vibe he brings to the place. It’s rare to find someone who makes such a strong, positive impression, but Tony nailed it. Pot Bellies, you’ve got a gem on your team. Give that man a raise, a trophy, or at least his own sandwich on the menu. If you’re anywhere near the area, go check this place out—and say hi to Tony....

I would leave ZERO stars if I could. There are plenty other locations of this chain in the area. Do yourselves a favor and go to literally any other location.

My wife and I have ordered take out/delivery THREE times from this location, and each time they are completely inedible, because they cannot read the order. Rather than their Hot Pepper RANCH (which was the selection on their own app) they loaded the sandwich with more Hot Peppers than is feasibly edible. I’m talking way too hot to even bother picking them off and trying.

No apology from any manager or worker either time, and it has not been corrected as it has happened 3 times in as many months. I have no faith in this location or its management to get this right. So I will avoid this location at all costs. I would suggest you do the same if you want the...

I work morning shifts at the Fresh Market down the road, so I am usually the first customer they see. Everytime I go in I’m greatly warmly by Mags and Max. Even though are busy getting everything ready for the day; They put a lot of effort into getting my food ready timely, and making sure I enjoy my time when I...