Baires Grill Weston

I went here with my 2 sons for lunch. I had no reservation, and the minute we stepped in, we felt underdressed, so I asked the hostess if we were, and she immediately said we weren't and that they had no dress code and proceeded to give us a table, she made us feel great, kudos to her

Following up the service was really good, we ordered a parrillada for 2 (it comes with 2 side orders, great variety, I chose salad and fries) and a picanha (comes with 1 side order, but limited options I chose fries) 5 minutes after, I realized that they had truffle fries so I switched for 1 of the fries orders to be truffled Instead, as it was included with the parillada.

The food was great, great portions, and the cook on the protein was medium rare just like I had ordered, all dishes were delicious.

When the check comes I had and upcharge for Truffle fries for $3, when I asked the server he said that it was because truffle fries weren't included in the side orders for the plates chosen. So I asked for a menu, he brought it and pointed at the picanha which had limited side orders, but then I said that the parrillada had 2 side orders included, including the truffle fries, and he said there was an error on the Menu and that it wasn't his fault, as the menu was wrong and that their POS system creates the upcharge automatically...it wasn't about the $3, but he was clearly lying to my face and that made me furious...I asked for the manager, (meanwhile the server run my CC deducting the $3 upcharge) and when the manager came he said the server had told him that he had made a mistake, and wanted to give me something for free, which I declined.

If it wasn't for the server's attitude, I would have given this place 5 stars. Unfortunately, a server lying to a customer instead of apologizing is a huge no no in my book. Shame