Chill-N Ice Cream Weston — Restaurant in Weston

We went to Chill-N not knowing what to expect. Love the fact that it's made right there to order for the freshest taste possible. Love the fact that there are SO many flavors/toppings to choose from. I have been there about 6 or 7 times since they opened a couple of months ago. The cups of ice cream are always overfilled and you really get a lot of ice cream for a good price. The place is very clean and bright inside (it's new but hope it stays that way). Every time we have passed by there is always a line. Not sure if this place is just a flash in the pan "fad" or here to stay but certainly a great place to take the kids for ice cream. In fact, noticing how busy this place gets, I would be a little afraid if I were one of the other places nearby that has nothing special to offer and ice cream at higher prices. Who needs their ice cream smashed up with toppings or a bunch of kids singing while they prepare it like some other ice cream shops? The staff has always been friendly and one of the owners, Rick, has been there on a few occasions to make sure everything runs smoothly. Love the formula symbols and the fact that they have a few custom ice cream creations on the chalkboard if you want to try one of their formula ideas. Keep up the great work and I hope this is one of those places in Weston that is here for many...

Saw this concept on Shark Tank a while back and glad it made it's way to South Florida. The product itself is hard to rate because both times the end product was different. I think the major challenge is the staff here is very young with no attention to detail and the ordering process is flawed. Seating is limited - Would I return? Yes I would, but if there was another ice cream place near by I would opt for that instead.

Suggestions: Improve the ordering system by having customers write their choice on a piece of paper and then hand it to the cashier so she can input the selection - or have a kiosk where you can order and then hand to the cashier. Both times I visited they had (1) cashier working and people stood there for extended periods of time deciding on the flavors and toppings they wanted. This caused for a line out the door that could easily be avoided.

Train staff to not rush and pay more attention to detail! The first time my ice cream was smooth, but they got my add-ins mixed up with another person in my group. The girl realized it behind the counter, but it was pure chaos so we did not ask to have them remade. - The second visit my ice cream was as hard as a rock, they clearly left it in too long - All minor details that make a...

First, I want to say the employees there were extremely nice and were working hard but my problem was the price and time. I spent an about 20 mins waiting just to order, then another 20 waiting for the ice cream to be made. On a busy day there should be more than two people working there. They were going as fast as they could but the management left them hanging. They were getting berated by customers about the wait time. It's not their fault that they're understaffed. I was surprised when receiving the total. I bought 2 little cups for my daughter and son. One with banana the other with sprinkles and gummy worms. The total came out to 33 dollars. Perhaps I should have just gone to publix and bought a month's supply of ice cream. 33 dollars for two little cups. I think they were "large". Even though the difference between the small one and the large one is negligible. The pricing there is ridiculous. And the the whole nitrogen gimic doesn't make any difference. The kids didn't like it and it started to melt and run off the side the moment it was handed to me. Gave it more than 1 start because the staff was overwhelmed but still had...