Dunkin' — Restaurant in Weymouth

Went in here to get coffee and donuts for my employees as a celebration for working safe. I asked for 5 dozen donuts and 3 boxes of Joe. At first I was told 5 dozen donuts would "wipe them out" as they're a small store. Then a woman behind the counter preparing coffee told the cashier "just give it to him" with a grimace on her face and in an angry tone. I then said I need 3 boxes of Joe. The angry woman then turned to me and said "are you kidding me??!"

I said no, I'm not kidding, i understand this is a large order on short notice, and if it's a problem for you, you can just give me my money back and I'll leave, but if this is a business predicated on making money, which I think it is, you'll take my money, and the employees that I work with will be happy.

While preparing my order, all this woman did was verbally complain out loud for the 20 minutes I spent waiting for my order to be ready, about how this is ridiculous and that they're such a small store and they only have 1 coffee brewer. When my order was ready, I went to take it and I was missing 2 boxes of the coffee. She yelled at me and said that she had already given me the other 2 and that I must've taken them already. I assured her that I did not, so she proceeded to rant and rave while she made 2 more boxes of coffee. When they were done she threw them on the counter and said "here's your coffee bud" I took my order and told her I hope she has a better day and can find a way to be less miserable. No surprise to me that she didn't say a word to me after I killed her with kindness.

Not how you treat customers who are willing to pay you money, and have done nothing to anger you other than want to pay for products you provide. Will not be revisiting this...

Quite literally one of the worst dunks I’ve ever been to. The morning employees are some of the rudest humans to have to come across. This morning alone, 10/9/23, they got upset because I tossed an old coffee (that they ironically made incorrectly so I didn’t fully drink) into the trash. Openly saying inappropriate comments to and about me. I’ve worked in a coffee shop for 9+ years and I also know that you can’t take an old coffee over the counter per board of health policy. I had other items in my hand to toss so I didn’t dump it on the ground and the trash barrels outside the dunks were absolutely over flowing so that wasn’t an option. Could I have put the other stuff down and dumped it? Yes, completely. But I wasn’t thinking about that, I was in a rush, clearly hadn’t had coffee yet and just grabbed what I needed to toss and tossed it. Never did I think that tossing a coffee out would have been the end all and be all to someone’s day. Would also love to say this is a one time thing but they are literally NEVER in a good mood. I will try to say goodmorning or be polite and make a silly comment sometimes to toss them a bone of comedic relief or relatability and just get dirty looks in return. They need a full clean sweep of morning staff, preferably ones who know how to be polite to people and not talk about customers with them standing right there. It’s a coffee ladies,...

I will not go here again my sons father went her to get me 2 orders of bacon and a sandwich his mistake he didn’t check the bag before he got back and I looked they gave me three sandwiches no sides of bacon the original sandwich that I was supposed to get was supposed to be sausage egg and cheese extra sausage they didn’t give me the extra sausage he went back they gave him an attitude gave them the bacon burned it and the sandwich they didn’t make over they just gave me the extra bacon which fine that’s OK whatever but it was...