
One of the worst services I have ever received in my life. I walked into Thai Bar Shi on Thursday, May 29th, around 1pm. With only two other couples in the restaurant, I was told to sit wherever I'd like.
Having eaten here before when I first moved to town, I was eager to get the same meal as before, as it had been very good. This is where it all fell apart. Serving the entirety of the restaurant, was a younger looking male, who was clearly out of his depth and element. He was scrambling around, bouncing to and fro, struggling to provide service to four people, and myself, who he hadn't even interacted with.
When he finally did come over to me, he asked what I'd like, and I informed him the veggie spring rolls as an appetizer and the Spicy Combo for the entree. He proceeds to click around on his POS and tell me "we don't serve veggie spring rolls." and tells me to show him on the menu. What? So I do, and he proceeds to click around again, and just claim, "nope we don't serve those." Then why is it on the menu? Plus I have had it before.
Anyways, I order the Spicy Combo, and sit back and wait. Mind you, I was never asked if I wanted a drink or anything, so I am just sitting there waiting. He brings waters to a 2 top that was seated after me, realizes I have nothing, and brings me one too.
The food arrives, and is very good, what I remember from last time. As I eat, I watch this server continue to flounder, to the point that the sushi chef, steps in and starts bringing dishes to the guests, because 3 couples, and a solo table, is overwhelming this guy. Meanwhile, who I presume to be the manager or owner in a red shirt, is just standing on the other side of the small restaurant, on his phone and playing around with a delivery he got, while this poor kid is running in circles, clearly having no idea what is going on.
Overall, just a really poor experience for a place I know can do...
Read moreLast night, we ordered pad see ew with pork, pad see ew with beef, and the pork gyoza (fried). The food was delicious, though both thai noodle dishes were definitely filled with way too many vegetables and hardly any noodles. There was a sufficient amount of pork and beef in each dish, but my payment experience further angers me that the dish was full of not "the good stuff". I was going to order delivery, decided it was too expensive, and then noticed on DoorDash that if I picked up the food, I would save about $10. I am also aware that if you call MOST restaurants directly and order on the phone, it will cost even less, because there's no third party involved. I looked at the website for this restaurant; they use ChowNow for their online ordering, and on DoorDash, for example, the pad see ew was $11.95 with a $2 upcharge for beef and pork, making each dish $13.95. On ChowNow, the same dishes are sold for $13.95 with an additional upcharge for the same proteins, making each dish $15.95. I decided to not place my order online through either servie and called the restaurant directly. They placed my pickup order on ChowNow themselves, and it charged me the ChowNow prices. This has never ever been my experience anywhere else. To make matters worse, their paper menu for dine-in lists pork pad see ew for $9.95 and their beef pad see ew for $10.95. I tried to cut out the third party and was slapped with higher fees. I'm also a person who has leftovers from almost every meal- but not this one. Quite small portion sizes, which would be fine if I did not pay $16 for a $10 dish. I will be going back, but only for dine-in. I've literally heard an employee at another locally owned business ask a customer who was picking up food just to call directly because it saves both parties extra...
Read moreEach Thai location should be individual unto itself while holding true to the staple that is authentic thai cuisine, and this location accomplishes that feat.
The interior is well spaced for the size, giving patrons breathing room while still keeping a cozy, quaint atmosphere most typical to a Thai restaurant.
When busy, it does seem to be quite rowdy and loud, but with a cheerful, upbeat tone, as opposed to the more chaotic atmosphere you might find at other restaurants.
The fare is phenomenal, specifically the pineapple fried rice with its uniquely thin-star-sliced, fresh carrots, as well as a host of other veggies, and the perfect addition of cashews on top. The color is a beautiful browned yellow, just as a singed pineapple would be expected to look. The smell is even better.
The Kra Pow is just as fantastic, with a fine blend of spices stir-fried with your choice of minced meat and a standard blend of veggies. They separate the rice so it doesn't get saturated beforehand and I'd like to add that it's a nice touch. Other locations don't do this.
Then there's the Curry's, which, each time I've had them were as flavorful and colorful as any curry I've had elsewhere.
Overall, anything you get will be on par with some of the best, and I can't say I wouldn't recommend the place to anyone.
On the negative side, one of the younger waitress' have come off a bit pushy, snappy, and irritable when I've come in at the end of the night on a few occasions, but the demeanor of all others far make up for it, and this isn't a usual occurrence. I blame it on the Americanization of any culture, and perhaps her own fatigue...
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