JB Livery Service, Inc — Local services in Weymouth

Booked a ride to Logan for an early morning flight so as to avoid stress and parking costs. At 4:30 am, 45 minutes before my scheduled pick-up time I get a call from a driver saying she is having car trouble and can’t reach her boss to get another driver lined up. She pretty much tells me that I am on my own. I scramble, change plans, race to the airport and nearly miss my flight. I then took the time to send a professional but critical email to JB Livery explaining my disappointment in the fact that they have no backup plan in the event a driver had a problem. One week later and no response. I then called JB Livery to see whether they received my email. Yes, the woman who answered the phone responded. She saw my email and she thought someone would have responded. She doesn’t know why they didn’t. If this is the type of customer Service you want - use JB Livery. Otherwise, I’d...

If you want a very reliable car service that honestly takes into consideration your travel needs JB are the guys to call. Have been with JB for many years covering domestic and International business and personal travel. All who travel have their own specific needs whether it is being picked up 10 minutes early, knowing who their driver will be and having a contact number. Flexibility with flight changes and delays that cause havoc. JB understands all these needs. They track your flights and will be at the airport when you arrive even with changes. They will contact you directly as needed to confirm and verify flt numbers. Travel these days is not easy but JB takes the stress out with their friendly staff and comfortable fleet of cars. They are always there for you. Give them a call for your next trip. Experience for yourself what a true great customer service...

My wife and I used JB Livery for our most recent trip to and from Logan Airport. The driver showed up in front of our home at the scheduled time, assisted with the luggage and made sure we were comfortable in the vehicle. Additionally, the driver offered us water and confirmed that we had our travel documents prior to leaving for the airport. We felt very safe on the ride to the airport as the driver was cautious. On our return trip from Logan the driver texted us his location. The car was easy to find with a placard with our last name was displayed in the front windshield. The driver, although different than the one on the trip to the airport was very friendly and returned us safely to our home. We have another trip scheduled for this summer and will utilize JP Livery...