Their branding & style is really professional. They put a lot of effort into the look of the brand, the feel of the store, and marketing.
When it comes down to the actual product, the Açaí, it's very light in color and doesn't have a lot of flavor, at least that day I tried it, because they blended it with way too much ice. This is not how real açaí is supposed taste. However, they were generous with fruit toppings 😋 excellent quality fruit.
Unfortunately, I noticed a few things that were frustrating to me as a customer. They advertised Nestle brand Ninho for milk powder — the good stuff, but what they actually used is a cheaper generic milk powder that is much more coarse powder and has less flavor, the texture is totally off from Ninho and you notice it right away if you have ever had the real thing before. They also advertise Nutella brand hazelnut topping, but it doesn't taste like Nutella, which is most likely a generic version as well.
You can't advertise a premium brand and then give your customers inferior goods behind the scenes. it's unethical, and I hope they remove those logos and photos from their menu so other people are not misled. 😕 For $18 on a medium cup, they should be giving customers full flavor Açaí with name brand toppings. Other places in neighboring towns like Quincy will give you the good stuff at a similar size for 4 dollars less. If you look at the other Yasai locations, you will find reviews with similar commentary as mine.
Their competitors like Brazilian Flavor in Quincy and Playa Bowls in Milton offer fully loaded and full flavored Açaí bowls for just $13-$14. I recommend giving them a...
Read moreA Disappointing Experience
During our recent visit to a Yasai, our experience was far from satisfying, leaving us with a strong sense of disappointment. Our visit began with a seemingly straightforward process as we placed our order through a digital panel at exactly 12:53 PM, expecting a quick dine-in meal given the empty restaurant.
However, the ambiance quickly turned uncomfortable as the strong smell of bleach from ongoing cleaning filled the air, overshadowing our anticipation of a pleasant meal. Despite the absence of other patrons, which we initially thought would ensure a faster service, our order took an excessively long time to be prepared. Thirty minutes into our wait, discomfort turned into regret as we seriously contemplated leaving without our food.
When our order finally arrived—now packaged for takeout at our request—we hurriedly left the restaurant, seeking refuge in our car. Unfortunately, the disappointment followed us as we discovered that key components of our meal, specifically the yucca and coxinhas, were missing. Although my wife suggested returning to rectify the mistake, I was too frustrated to consider going back.
Ultimately, this restaurant visit was marred by poor service timing, an uncomfortable dining environment due to the cleaning chemicals, and a mistake with our order that went unresolved. This experience starkly diminished our enthusiasm for what could have been an enjoyable meal, leaving us merely relieved to leave rather than satisfied...
Read moreWe were very pleasantly surprised with our experience. We wanted ice cream after our dinner at a nearby restaurant so we decided to stop in since it was close. It was super easy to place our order on the computerized machine. The atmosphere was relaxing and comfortable with couches, tables and a swing with a fun fake grass background. Our ice creams were then delivered by what my children lovingly termed "robo-kitty". We ordered the kiddie sizes and they came overflowing with a ton of layered toppings. The ice cream was fresh and delicious. We would...
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