Windy City Pizza - Weymouth — Restaurant in Weymouth

I don't know where all these negative comments are coming from, I absolutely love the place, seriously! Just to preface, I used to own a restaurant in Plymouth and I am very fussy about the fast food I get when I am out and about. I sometimes do some real estate work around Columbian Square and I'm so happy I happened upon this place. When I called an order in, the girl on the phone was so helpful, as I was ordering a large sub and french fries and she said that the luncheon special was a much better deal because it included a soda too. I think their sub rolls are the best I've had, they are not tough and chewy, they are a really nice roll, soft but not fall apart soft. Two weeks later I ended up back there and ended up talking to the girl at the counter while I waited for my order... I was telling her how much I loved the rolls and she said "Have you had one of our burgers?" I said I hadn't and she said that they aren't served on regular hamburger rolls, they are served on Brioche rolls... I told her that is what I would be ordering next time I was there. The place is immaculate, the staff is friendly and accommodating... I wish this place was closer to my house.

PS. While I was there, there were quite a few orders going out the door, including one guy that needed a big box to put it in, I think he was getting food for a job site or something. Again, not sure why there are the negative comments, I...

I was greatly disappointed by the customer service I received from this establishment. Having grown up in the neighborhood of Dorchester and attending school nearby, this place held a special nostalgia for me. However, my recent attempt to place an order left me feeling disrespected and unappreciated. When I called in to inquire about substituting an item in the special, the individual who answered the phone responded in a rude and dismissive manner. Instead of politely explaining the restaurant's policy, he launched into a tirade about specials not being customizable and questioned the logic of my request. His tone was off-putting, and he even went as far as saying he didn't care whether I placed an order or not. I had hoped to be welcomed with open arms and enjoy the food that I fondly remembered from my childhood. Unfortunately, the lack of good customer service overshadowed any positives. As a result of this experience, I made the decision to cancel my order. In my opinion, the food, no matter how nostalgic, is not worth enduring such poor treatment. I cannot recommend this establishment based on the disrespectful and unprofessional interactions I encountered. Customer service plays a crucial role in the overall experience, and it is clear that this place fell short in that regard. I hope that they take steps to address such issues, as every customer deserves to be treated with respect...

Went to order delivery and was met with a rude man who claimed to be the manager. Daughter called to order a pizza, She asked for a medium and he stated rude “ where did you get medium from?” Then when he stated the pizzas are in inches. We decided on a 10 inch. When she told him that’s all we needed he told her “ call back when you order something more than $13, the minimum is $15” and hung up the phone.

First. You have 10 inch 16 inch and 20 inch. If she says medium, I would think you would assume it would be a 16 inch and nicely confirm if that was ok. And as a person that runs a business you would suggest ordering some type of side to put the bill over $13 instead of hanging up!!

When I called back, I asked to speak to the manager, which he stated he was. I told him he was extremely rude to my daughter and he immediately started yelling and talking over me asking me how was he rude. Well if you would have SHUT UP!!! I would tell you. Then he hung up. I called back and he threatened to call the police!

DO NOT ORDER FROM HERE. IF THIS IS THE OWNER/ Manager he does not deserve to have a business. Guess this is why they only...