Gatsby’s Pizza and Pub — Restaurant in Wheeling Township

I just went to Gatsby’s Pub in Arlington Heights for the first time and found it a “mixed bag”. In summary, the food tasted good, the service was horrible and the prices were outrageous. For the details of my experience, read on:

The Good: My BLT Club sandwich and the fries that came with it tasted good.

The Bad: The waitress who took my order and brought my food was a 20-ish person covered in pierces and tattoos called E###1, on the guest check. (I should refer to the waitress with the pronoun “it” because “it” didn’t act in any manner as a competent server. Regardless, I digress.) The waitress initially wanted my credit card to run a tab, but I requested to pay cash. The table I was seated at was bare: No flatware, napkins, salt, pepper, ketchup or mustard. When my order arrived, the waitress placed my BLT Club and fries on the table and immediately ran off. Here I’m sitting at a bare table without any flatware, napkins, ketchup, etc., trying to make the decision to start eating without those necessary items (while the food was warm) or to get up and hunt down the waitress for the necessary items (letting my food get cold). So I got up and hunted down the waitress, who eventually got me the necessary items. I told her that I wanted the guest check and to pay—but that I didn’t get. After finishing my food, I caught a glimpse of the waitress and told her that I wanted to pay NOW! With a bit of hesitation on her part, I finally got the guest check. She didn’t take off the credit card surcharge even though I initially told her that I was going to pay cash…but at this point, I was just too tired of dealing with this waitress. She never returned to pick up my payment. On the way out, I gave the waitress the guest check and payment, rounded up to the nearest dollar.

The Ugly: Four bucks for a freakin’ soda pop?!? Give me a break, that’s outrageous. (My bad for ordering soda pop instead of water, I admit). Even sixteen bucks for a freakin’ BLT is excessive. But $23.24 for a sandwich, pop and bad service is beyond what anyone should experience in a restaurant.

The Bottom Line: Gatsby’s Pub shall never see my shadow darken its threshold again. Nor should it ever see your shadow as well. ...

Gatsbys pub is honestly one of, if if not THE best Hidden gem in arlington heights. When you first walk in you get alot of dive bar vibes but that notion quickly fades when you take your seat and realize that it is very cozy, relaxed, and familiar. Our servers name was James, and from what I could tell, he is most likely the most experienced and seasoned member of their wait staff. he was charming and funny, cracking light hearted jokes and making my two kids giggle again and again, and connected with me more then an average server. The place was completely packed, all the other servers were running around frantically, and i could see the frustration on the other customers faces, while James remained cool and collected, and his attention did not falter in the slightest. I even saw him stop at a few tables (that clearly weren't his) to refil drinks and clear dishes. If i owned a restaurant i would want all my servers to be like that guy. The food was surprisingly AMAZING. I was expecting greasy bar food, but what i got was a fully loaded, and diverse menu all the way from enchiladas, to a NY strip sandwich!! A bit pricey but it was totally worth it. my burger (cooked perfectly medium rare) was bursting with flavor and was about the size of my 6 year olds head, and he has a big head! lol. Oh and the French fries!!!!! Ohhhhhh man you gotta try their fries. with options like melted cheese, and chili as a topping, they give mcdonalds a run for their money!!! I have zero negative things to say about my experience at Gatsbys pub of Arlington Heights, and will be returning soon!...

A friend of mine and I decided to stop for a drink on our way home from a dinner with friends. We stopped in at Gatsby's and we're so disappointed. When I ordered a drink that was on their menu on the bar the bartender had absolutely no idea what I was talking about. She then proceeded to make me feel like I was putting her out by trying to figure it out. Then the second drink I ordered was a vodka and tonic. My friend just ordered a draft beer. When we got the bill the martini was extremely overpriced at $12 and my vodka tonic ended up being over $10 because she said she made it a double even though I didn't ask for it and $5 charge for a double. When I asked her to explain this again she acted is as if it was normal and didn't know why I was questioning it. My friend and I ended up walking out of there having paid a $33 bill for three drinks. That is so wrong. Extremely overpriced for a very...