Bob Evans — Restaurant in Wheeling

Ordered food on Bob Evans website, half my order was not included. Was only given one bag, Bob Evans manager said there was supposed to be two bags, delivery driver told me they only gave her one bag at the store. Manager refused to have the rest of my order sent to me, and told me I needed to contact Doordash, as they are the delivery partner. I was then told I would just be refunded for the food that was not brought. Was still stuck with the full $4 delivery fee even though half of my order was brought to me, so essentially spent $17 for a $10 omelette. Contacted Doordash about this and was told to contact Bob Evans. How difficult is it to have my correct food brought to me??? Always have loved Bob Evans, but the difficulty with this order and dealing with a store manager that didn't seem like they cared about the situation ensures you won't see my...

The server I had was absolutely rede. I ordered a meal for my 10 month old. One of the meats that you can choose the sausage because that is what comes with the kids menu. She decided to charge me to an adult sausage for a 10 month old. Up charge me $1.50 more for a single piece of sausage or a baby! When I spoke to the lady at checkout, I told her I’m sorry I did not realize that sausage did not come with the kids menu. I have never been up charged for the sausage before she says it does come with it. She called the server over and the server said no you asked for chicken sausage which I didn’t. She must have thought in her head that she was going to order chicken sausage. The fact that she was so rude and told me that I was lying, was absolutely uncalled for! What server comes over and tells a customer that...

We went here on 10/10/21 around 3pm. It wasn’t busy at all. We were seated promptly and told someone would be with us. After waiting for 30 minutes and having a server walk by us multiple times to the table behind us and completely ignore us, we got fed up, and ordered our food online for pickup. We picked it up from the front and brought it back to our table to eat. We finished our meals and left. We were there roughly an hour and a half. No one came to our table the entire time we were there. Multiple servers walked by and just ignored us. When we left all of the employees were congregated behind the counter in a group just talking and socializing. No one even said anything to us...