Ruby's Mexican Restaurant #5 — Restaurant in White Oak

Went to Ruby's in White Oak today. Haven't been anywhere in forever and I wanted to try it since I absolutely love the Ruby's in Tyler. I didn't think it through apparently. I took it for granted that it would be as good as the Tyler location and it's not. Not even close. It's also Monday, the worst Day of the week to go out to eat. I had Doblado (combination) Birria. 1 of each, Barbacoa, Chicken, AL Pastor and Shrimp. I have to be honest, I was surprised at Chicken, Shrimp and Al Pastor. They were okay. That's all I've got. They weren't terrible but they were a far cry from great and I don't know what that Consommé is but it is NOT a proper Birria Consommé. It tasted like Bouillon and was very bland and doesn't even look like Birria Consommé should. There is clearly no Guajillo Chile in it. I also got a Shrimp Cocktail. Shrimp was overcooked and chewy. It was sweet and needed some Spice. The sweet actually tasted like watered down Cocktail Sauce. Sigh. The Salsa Verde for Street Tacos was good though. That was the best thing they had, the Salsa Verde for Street Tacos and we asked for a hotter Salsa. I can't say that I recommend this location for the price. I was expecting...

I WILL NOT BE BACK TO THIS PLACE BECAUSE THEM MEXICAN CHICAS IN THERE HAVE GOT TERRIBLE ATTITUDES and I wanted to like this place but as soon as I got there it looked like an abandoned warehouse. The one misled and misguided girl in there didn't act like she was able to do her job and she acted like a DRILL SARGEANT after telling me "THATS NOT MINE" When i was about to approach the counter and someone elses stuff was on the counter. Why the hell were you bringing it out to the counter if the customer hadnt arrived yet and your werent watching it? Screaming it from across the room. I confronted her about it when the other customer did come to pick up the order. I was like She screamed at me thinking I was going to take your order. This is not good customer service. Then when I was trying to go back up there and tell the supervisor about that kind of behavior another untrained girl who works there came up to where me and the supervisor were talking and said EXCUSE ME like she was trying to interrupt our conversation. Plus the food was not anything to brag about. Depending on whose there at the time, they obviously have no respect or regard for...

We wound up eating there because the other place we had planned to go had closed early. It was Christmas eve about 4pm. Ruby's was open until 5pm so we went there instead. They were very friendly, especially the waitress, and very accommodating. Their chips are different than any chips l have had before but they were very good. I had the Doblados with barbacoa meat. It was delicious. The portion size was more than enough. There was an interesting combo of fresh vegetables on the side. Cilantro, onion, and radishes. It was delicious as well. I was impressed that the food was not the plain old Tex Mex that most every other place serves. Please go try this place out! It is next to New Pier on Hwy 80 in White Oak/Gladewater area. I wish them the best and hope their business...