McDonald's — Restaurant in Whitehouse

Wednesday evening, the sun is going down revealing a calming pale blue skyline. In my mind, nothing would compliment it like some crunchy chicken nuggies and a refreshing Diet Coke.

I pull up to the window. “What do you want”, the employee aggressively asks; great start. I conclude the order and pull up to the window. I see my meal there, sitting on the counter with the sweat of the Diet Coke beading down the thin plastic cup, calling to me, beckoning, “I’m waiting for you.”

Oh but you are close yet so far!

The drive thru attendant, deep in conversation with a coworker, disregards the melting ice and continues telling whatever gripping tale is so intense it HAS TO BE TOLD IMMEDIATELY.

Alas, I need my nuggies and drink. Some time goes by. The conversation concludes, and without a peep; without a goodbye, not a single word to me upon my departure, I am finally handed the bag. The delectable little morsels of what I think has at least some sort of chicken byproduct in it are finally in my grasp.

My fully trusting self had assumed the sauces we previously discussed would be in the bag, but oh no! They seem to have been long forgotten. No problem, mistakes happen! I’ll just walk inside and get some sauce real fast.

I park my vehicle in the parking lot, excited that I’m ever so closer to my golden nuggets. I open the door, the aroma of … something fills the air around me as I approach the register.

More deep conversation. They really must be telling some incredible stories in this McDonald’s tonight, I’m sure of it. An employee approaches! Surely they will inquire as to why I am in their fine establishment! He walks by, pants sagged in a JNCO like fashion. My excitement knows NO bounds for my sauces.

Wait, JNCO, you are walking by me. Ah, you have an empty cup, you are thirsty! I’ll just ask real quick for the sauces, he won’t mind as it will only take a second to remedy.

I was mistaken, JNCOs time is precious.

“Pardon me”, I say. “wut”, he replies. My Lord, this individual has an incredible vocabulary, I should have been impressed, as that’s going to be the only thing he says through our entire interaction.

“Sir, I didn’t receive my sauce in the drive thru, may I please have some?”.

I am met with glazed eyes, looking into the pit of my soul. I almost had to grasp onto the counter from the sheer anticipation I was feeling.

“….” He turns and points at… if I had to guess would be… a wall?

JNCO continues on to fill his drink as I’m just, in shock, honestly. I keep eyes on him expecting to see a camera from the show Punk’d, but it never happened. “Ashton, where are you??”

I scream internally.

He stumbles back into the kitchen with an open drink, sipping away, leaving my nuggets cold and sauceless.

It took some time for their conversation to wrap up, but someone was finally gracious enough to give me some time, and sauce.

I’ve been to McDonald’s countless times throughout my life, and in many locations scattered throughout the continental US (and Canada!). I can honestly say, without a shadow of a doubt, this is the worst McDonald’s I’ve ever visited. I’m honestly...

I am not sure if is poor training, lack of caring or both that makes this consistently one of the biggest jokes of a McDonald's I have ever been to. If you are getting a dinner for family of four you have an 80% chance of something being wrong with your order. That is a literal 4 out of 5. Whether it is something missing like an order of fries or a burger or even the top bun of a burger (yes, really) something is going to be missing or wrong. Having a special in your order such as no onion on a burger just escalates the errors exponentially. Even if on some crazy day they get the order right you will receive fries that are only 60-70% filled as the do not fully open large fries containers they way they were intended nor do they do the side shake to line up fries so that they are all straight up. McDonald's has this this called QSCV which stands for quality, service, cleanliness and value of which this McDonald's does not pass any area in flying colors. I have too many times in last 8 years heard stuff like "we were really busy". Does not matter as every order is a single entity that should be filled before going on to next. You are not filling a hundred different orders at once. Just one at a time. Maybe someone should explain to them even though they may fill 200 dinners a night I am only going to eat one and I do not want that one to suck. This is especially true with McDonald's prices today. I ate there this week for my grandchildren begging to go since we really never go anymore. Last visit before this one was over six months ago and for grandchildren.

update: my daughter said she was going to pick up dinner and she went to Mc Donald's. I got a double cheese quarter ponder which really tasted like it was made the day before. take a look at the picture below to see how my wife's Big Mac came out. yes, they can not even put a freakin' Big Mac together. ...

I’ve never been treated with such disrespect at a fast food restaurant as I did earlier today. It was 11:50am, I ordered 2 cookies and 1 ice cream for a total of $3. The line was a little busy and I pulled up to the first window (after I was finally able to order because Yujuana or however you spell her name was talking loud/laughing to other people while on the mic). So I pull up, and no one is there at the window. Instead of stalling, I was thinking okay I’ll keep moving forward so I’m not holding up traffic. I pull up and am next to the second window when I hear a customer behind me say “ooooo someone’s in trouble”. I didn’t think much of it until I pull up and Yujuana sticks her head out the window and embarrasses me by saying “I know you saw me at the window!!!” I knew it was the same loud lady based on the voice and tone I heard through the mic when placing my order. Then I say “no you weren’t at the window” and she replies “yeah you saw me waving my hand telling you to wait”. She YELLS this out loud in front of workers and customers and then it makes sense to me why the customer behind me in line made that comment. She snatches my $3 and refuses to listen to what I was saying which isn’t okay because how dare you try to call me out and then walk away as I’m talking. I called and talked to a manager because that was completely uncalled for. I had my $3 out and ready so to make it seem like i intentionally refused to pay for 2 cookies and 1 ice cream is so unnecessary. The manager on duty was very nice and wanted to make things right. But I definitely will not be back because I’m not about to made look like a fool over something like...