KFC — Restaurant in Whittier

Already the Kentucky Fried Comeback Campaign, their effort to lure back the customers who lost the hunger pangs for KFC's once proprietary 11 secret chicken ingredients, and for whom lost out to the company being in favor of cutting back on the flavor of original recipe and cutting the sizes of the side orders practically in half. They dont even offer the once basic 2,3,4 pc chicken box with 2 sides plus biscuit. You only get one side unless you order the 3 pc big box, but the one thing they dont do is to reduce the menu prices. I remember the oh so tasty sweet and stringy cole slaw that was served for many years, but was replaced with the current crunchy cube cut basic tasting slaw. The new corporate ideology is already reneging on their comeback tour. They are practically playing a game of click bait with the customer. They started off with good intention and a kickoff campaign by offering a 2 pc + a larger portion of mash and gravy, soft drink, and biscuit called the $7 fill-up box, in California, along with a Tuesday only 8pc, $10 chicken bucket, along with other menu combinations. But now they've already taken down those promotions which only lasted a couple or three months at most. If a company wanted to win back the trust of their customers, wouldn't you think it worth the company's effort to offer these promotion for longer periods of time ?...a year maybe ? It seems like they'd rather go bankrupt instead of going the extra mile in winning back customers. That certainly was a short lived campaign. Back to business as...

So I’ve been going to the location for the past year or so, I order and eat inside the restaurant. The food is decidedly not as good as other KFC’s particularly Pico Rivera. There is one employee though I’d like to make mention of Omar, an immature, fat high schooler with a bad attitude. Every time I deal with him whether ordering from him and him serving my food he always has a condescending, disrespectful, nonchalant attitude, as if is actually smarter than me, the paying customer. Every time I deal with him the same thing, which I’ve let slide now for the better course of a year. This time he got my order wrong and then when he hands me my fountain drink he puts his fingers inside my drink like the rude immature disrespectful PUNK that he is. I don’t care what restaurant but it’s like show some F’ing respect. I hope the manager Carlos takes this complaint seriously because if he doesn’t I will go to corporate and light him and this clown ‘employee’ of his up. Note to KFC management and this location, conduct yourselves like clowns and I’ll treat you like one. Sincerely, paying...

Hated to reduce my original rating from 4 to 2 because I grew up eating KFC, and that tasty original crust recipe lasted for years. Now it seems KFC has lost its way by ignoring the quality and taste of its brand of chicken. What happened to the "secret" recipe that made them so famous all these years. How can they allow foolish corporate decisions be the cause that ruins their product. The once famous batter, or crust, has morphed into a thin uneven layer of baked skin that tastes nothing like it did 10 or more years ago. I put up with the change to smaller side portions after they got rid of the larger paper cups w/lids that held the mashed potatoes & gravy, coleslaw, and other sides, because the chicken was so damm tasty. Not anymore- the chicken is rather bland now. I can go to Ralph's and order an 8pc for half the price and the taste can be compared to what KFC offers nowadays. I recently dropped in to KFC just to buy two apple pies, and found that they changed to a tyoe of apple marmalade instead of the small chunks of apple they used to have baked inside the pie. Nothing...