Burger King — Restaurant in Wichita

There is someone who works there, a heavy African American guy ( sorry I don't know his name and I don't want to know his name either). He is the rudest thing I have ever had to deal with. He tried to overcharge my husband for a cup of water. I got a medium water this am and it was 60 cents, my husband got a small water and he tried to charge nearly a dollar and that was on purpose. I don't know his name but I can tell you that the GM was there and is aware and he was working today when we went there earlier today at 440pm on 08/26/25. I am in there almost daily and spend $11 to $30 each time! Is this how you treat a regular who spends a lot of money? You all need to fire him or something cause every single time my husband goes in there and the dude is there he always has a horrific attitude. This is the 3rd time he was arguing with my husband (the fricken customer!!!) He has had attitude with me too but it's so much worse against my husband and my husband didn't even do anything to this dude but stand up for himself and told him to not get an.attitude. Something needs to be done cause I won't spend my money there anymore unless I know that something was done with that dude. He has no business working with the public. The fact he is still even there disgusts me. He seems to have issues with other males too. I suggest anyone thinking about coming here thinks twice esp with that dude in there. I wouldn't put it past him to spit in my food so I deffo will not be going back til he is gone. Shame on you BK for ignoring his issues with others! Do better!!

Food is frequently undercooked, the only times when it is good is when Sherry is working and when the (and I apologize I don't know her name) a Hispanic girl in her 20s cooks them properly too. However anyone else undercooks them and allows them to stick together so they don't cook all the way thru. I am there almost daily and I spend anywhere between $11 and $30 a day at this BK. I expect decent non raw food. I would rather not have my child get salmonella from funky undercooked nuggets.

If I was rating the other employees like Sherry and the other girl (she was there at 10am today) I would give them 5 star ratings they are fast, friendly, and good at their jobs. The food is always good during their shifts to.

Quality goes down when that guy works. Big time, he is the cook and every single time my son's chicken nuggets were stuck together and at least 2 were raw. Every...

This was yesterday, I did an online order, went to bk to pick up said order, and I gave the name and # and they proceeded to argue with me about how they didn't receive an order from my girlfriends name or order number. She called when I came back and asked them why they said her order didn't exist. They backpedaled and denied I told them her name. She told them to stop lying and went and was able to get my food. This bk is awful for not packing the right food, I am constantly having to go back because they forgot something. This bk is terrible. There are only a couple of good people there and they work in the afternoon and are females. One in particular who is a 5 star employee I wish I knew her name but she is a younger (20s or early 30s) Hispanic woman. Really nice, always gets my orders right,...

Ughhhh I just can't I haven't had a pleasant experience at burger king since I moved to kansas 18 years ago and every bk in Kansas seems to be owned by the same company I feel bad for the employees bc they are going to bear the brunt of this bad review but it's not their fault it's horrendous upper management burger needs to shut this franchise down and change things drastically I miss flame grilled greatness but I can always taste something extra that tastes like cheap soap burger king fix it and don't take it out on your entry level employees kill the...