Church's Texas Chicken — Restaurant in Wichita

TERRIBLE!!!! Waiting forever for anyone to answer the drive thru I had to pull around twice. When ordering my meal, the cashier grumbled Oh My God…. After I paid, he asked me to pull around, (even though I’m the only one in line there’s nobody behind me) I said ok and as I’m putting my receipt and money way in my wallet he aggressively tells me to pull forward. I then tell him I will I’m putting away my card and to calm down. So I pull forward and I wait. and wait and wait. When he finally brings my order out, he has to walk down a ramp and around a corner to get to my car he throws the bag at me which I only catch by one handle. As he turns away, I ask him where my drink is and he yells at me he’s going to get it. He takes off again back into the restaurant huffing and puffing comes back with my ice tea and there’s no straw. I ask for a straw. He ignores me and continues to walk back in the restaurant I ask again is it in the bag? Which then he turns around and screams this time I’M GETTING IT!!! That’s when I decided to drive away as I turned the corner I noticed a manager outside talking to a bunch of people, and I told them that they looked like they were about to loose an employee, that the guy inside was losing his mind. When I got home with the food of course the order was incorrect! Lol how could it not be. So I had asked for an eight piece mixed. I got an eight piece chicken and thighs. I asked for mashed potatoes and then an extra side of macaroni and cheese. There was only mashed potatoes in the bag and there was no biscuits and there was no sauces. I called immediately and somebody answers the phone KFC and then corrected herself. When I asked to speak to a manager she tells me that he’s in “meeting”. So he was still out in the parking lot talking to ppl. I will never go back. Whoever paid a bunch of money to own this franchise really needs to look at what their...

Can this location please get some corporate love? I've had maybe 2 good experiences here. Tonight my chicken was raw. Not kind of, but raw raw. The second piece wasn't as raw, but still not edible with pink juice in the middle. They said they needed 4 minutes. I assumed that meant 4 MORE minutes. No, I think they actually threw it in for 4 mins....idk lol. My bf's meal, that was ready first, was dry and just warm. He didn't get the "fresh" one lol. The biscuit was on point so I'll give them that. When requesting a refund from GrubHub, they said they would have to call Churches. I'm not sure how that call went but they came back saying, no refund. I said 😆. So anyways, I got the refund and here I am.

But guys!! I was so excited when I saw Churches coming to Wichita, but you seem determined to not set standards and stick to them. Yall could be the fastfood chicken competitors of Popeyes like you are in my hometown, but right now you're Way off and 100% have the...

My family went for lunch and I was shocked they didn't have kid meals. So I ordered 2 chicken strip meals and a chicken fried steak to share. 20 minutes went by and several other customers came and went. We still were waiting. Then employees started setting down to eat their lunches and I inquired about our order I was told that it was being made fresh. Strange,cause no body was in the kitchen!! Another 5 minutes and i told them to just give me my money back. About then they got some of my food ready but the chicken fried steak went out through drive-thru about the time I discovered it was the wrong order so the employees pulled it back and gave it to us! I will NEVER come back to this place and I will tell everyone I see about my...