NuWAY Burgers — Restaurant in Wichita

Wow. Had some family in town and they LOVE NuWAY. We got their and we sat down we waited for so long to order our drinks and food. While ordering our drinks the waitress so was very rude and seemed to not have any customer service experience! After about 10+ minutes we finally got our drinks (there was no one else in the place besides us) and then another person showed up and started helping out waitress and she wasn't in uniform had a baggy sweatshirt and sweats on, and we weren't sure who this person was but she and the waitress brought out our food after about 25 minutes and their wasn't that much food at all. We had a kid with us who got a kids meal and after eating she asked where her ice cream was and we waited for the waitress to check on us so we could tell her what happened and we waited for a very long time. Also while I was ordering I asked if what I ordered came with the drink and fries and everything and she said yes. So when I went to pay the price was $5+ more than I had anticipated and she said it what I ordered didn't include the fries and drink in the deal. Many of our burgers were cold and let's say we will not be...

Byway Burger delivered exactly what we were craving—a no-frills, roadside-style burger joint with character and flavor. The food was genuinely good, with that satisfying, old-school burger taste that’s hard to find these days. It wasn’t just another chain burger—it had a unique touch that made it stand out, from the perfectly cooked patties to the crispy, golden fries.

The atmosphere inside definitely leans vintage—some might even call it a little run-down—but honestly, that’s part of the charm. It felt like stepping into a piece of local history, and it matched the Route 66 road trip vibe we were going for perfectly. We didn’t want anything polished or fancy—just solid food in a place with personality—and that’s exactly what we got.

What really made our visit memorable, though, was the service. Elle, the hostess, was hands-down one of the best we’ve encountered anywhere. She was warm, attentive, and truly cared about our experience. It’s rare to find someone so naturally welcoming, and her energy elevated the entire meal. We left full, happy, and already talking about coming back next time we...

Been coming here since I was a kid, it’s a tradition to come when visiting our grandma but this time we were very disappointed. The food and service were terrible. We came around 3pm on a Sunday and the staff were complaining about being overwhelmed when there were 2 other people besides us. Our waitress could not get our order down and we had to repeat ourselves at least 4 times.

I ordered the number 1 meal, no cheese with a root beer float. She first had a hard time with making the root beer a float but thankfully it came out right. Our food took well over 50mins to come out and my burger had cheese on it when I was the only one who asked for no cheese. I didn’t send it back because I didn’t want to wait any longer to eat. Our fries and my aunts onions rings came out cold. Also for curly fries we got only ends, the fries were so disappointing. They did remake the onion rings and gave us fresh fries but they made us feel guilty for even asking. By the time we left the place was empty.

Our family loves this place, I hope next time it will be a...