Idk where to begin. First off, whomever runs the show at Bojangles needs to exit because they have completely taken away every piece of culture of this food and the flavor that goes with it. Yuck. Now, granted...all the food sucks in this town. But this restaurant is especially it's own kind of disgusting. Every time I come it gets worse and worse. Every single solitary time I come here I never get what I ask for. And in the 4 years I've been in this God forsaken place I do mean, my order is ALWAYS wrong. Today I asked for dirty rice and coleslaw, I got fries and green beans. The fries should've been tossed. Not edible at all and the green beans tasted like they came straight out of a can. Cold. No flavor. The chicken...smh you think you're fooling somebody? This is some hot sauce soaked BANQUET frozen chicken. I'm not kidding you, this tasted like something from a hospital cafeteria. Service was horrible. Telling me there's a 5 minute wait for my 2 PC while but after 15 minutes, and several happy drive through customers that passed me later, I had to go inside and retrieve my very wrong order. I didn't check it when I was there. My mistake because you'd think I know better, but being in a hurry I thought I don't have time...how hard can it be? LOL JOKE IS ON ME. In closing Bojangles will never get another one of my hard earned dollars. Another restaurant down the tubes. 👎🏼 And Lenoir had the nerve to close POPEYES???!!! SMH. Y'all don't know your ass from a hole in the ground. The manager should be fired for hiring such incompetent people. And what's frustrating is I wish it was just this location. It's every location I've been to in North Carolina!!! I hope you close every restaurant. You shouldn't do people like this and you should be embarrassed that this is what youve become. Opening franchises in other states is just embarrassing! Trust me, this is no longer the brand people know and love and...
Read moreBojangles corporate does not service the store. I had an app issue, order defaulted to this location due to previous order twice. First suggestion, DONOT USE APP, second, if you have a compliment or complaint, walk in the store. Phone was off the hook for hours, unable to call and cancel, no option in the app, and the corporate number tells you to send an email they do not service the Burgaw store due to an option Bojangles gives their franchises.I am out time and money, no food, and still no resolution. I did speak to a supervisor, submitted a complaint and requested a refund, I was supposed to get an email confirmation,...
Read moreWaiting and waiting and waiting at register, employees clearly see me. But no one comes to take an order. Even if they would have walked over and just said they were busy , I could understand. One girl is standing against the counter in back. But after waiting 10 minutes I said enough. DON'T WASTE MY TIME! My time is valuable to me. And if I am paying $40 for a box of just 17 pieces of chicken, I should be treated with some type of respect. I just walked out. This place will never get my business again. Side note: owner only responds to "5 star" reviews, so if your not satisfied he couldn't give a damn about your...
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