While traveling from Charlotte to my vacation mountain house in west jefferson, I stopped in today and used the kfc app to place a pickup order. My 8 piece bucket meal was ready within 5 to 6 minutes. The restaurant was immaculately clean when I entered and the staff was amazing. The staff greeted me when I entered and were so friendly with beautiful smiles. One staff double checked my order before giving it to me and thanked me and said she hoped I enjoyed it! Coming from Charlotte nc, you never get service like this. I hope the staff receive some recognition for their excellent...
Read moreThis place was filthy. The floor had excessive and very obvious dirt on the floor. The manager was either incompetent or awol to allow it to be that dirty. I stood at the register for at least 5 minutes, (I was the only person in line), and had to ask someone if they could take the order. I asked for a thigh and leg plate, was told no more legs, would 2 thighs be ok. Said sure. Told the staff person who toik the order I did not want the cookie. Got the cookie. Opened the box and it was a thigh and a leg. Possibly the worst managed fast food store I have been in. Find someplace...
Read moreWORST KFC ever!! Waited in line 15 minutes for buffet poor customer service. They take one order and then fill it no matter how many people is waiting in line. Find a hair in cabbage on buffet and I guess manager didn't feel like leaving the office cause I never saw her/him the entire time not even after my complaint. Bathrooms were nasty walls look like they haven't been cleaned since installed, lobby had trash everywhere had they got a 97 kills me stay away from...
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