Hong Kong Chinese Restaurant — Restaurant in Williamsburg

I typically would refuse to give any place one star, but I also need to be honest both with myself and any other potential customers. Firstly, when I asked to substitute white rice for vegetable fried rice, the register lady replied “one dollar extra” and had a tone of criticism, as though I couldn’t afford it. I figured as a fellow customer service employee, it’s important to make sure any preventable problems are simply avoided. However, she slammed a pen on the counter after I paid and then walked away. There was absolutely no receipt. I waited until she came back, and she continued doing other tasks so I figured I could just let the person behind me get their order and I sat back down. After two minutes, she screamed for me to sign my receipt as if it were life or death. I was off-put, but still said nothing. After my group and I received our food, we couldn’t help but hear the ENTIRE conversation between the same worker and a different customer, who wanted to get five spring rolls total. You could easily tell the customer was patient, but the worker continued to yell at her due to confusion on her part. For the food, too much teriyaki on the sesame chicken, the fried rice was entirely dry, and my girlfriend burned her tongue after attempting a sip of the wonton soup, which she had waited five minutes before even braving the soup. Overall, I would definitely never go here again. Not a good...

Strange comments "food is very hot", "tasted good but too much salt". Im the only one admitting that Chinese restaurants are going down the tubes. Majority of the and 5 stars is from 3 years ago. I went there twice, The second time my food was there waiting in a bag, and some guy walks in and cuts me off and they hand his food to him without paying. I thought that was rude. Then my food was $17 for a combo, and spare ribs, i thought that was high and the chashier didn't give me a receipt. I figured i never come here anyway. I even had the nerve to drop a tip in the jar and the cashier didn't even say thank you. These kind of things piss me off. When i went outside with my food, the guy who cut me off in line was parked in front of the door and looking at me with his girlfriend, and then drove off. I mean like drove up to the door and went inside to get his food, rather than everyone else who parks their car in a parking spot, is that strange, or just drug dealing? the second star is for the food, the 1st star speaks for itsellf. Great customer no service, I'm glad I'm getting on a...

I ordered Chicken Fried Rice and Garlic Pork. I went to pick up the order. The lady at the cash register was luke-warm friendly. What's your telephone number? That was about all regarding conversation or social friendliness. I got home. On a scale of 10, I give the garlic pork a low rating of a 3. Too much sweet red sauce. Low quality cut of pork. Broccoli was drenched in the sweet red sauce, too. I picked out the pork, ate that, and threw the rest into the trash. Most Chinese take-offs do a great job with chicken fried rice. The chicken was sub-par. It did not look fresh. The whole dish looked gray in color. I tasted a bit of the chicken, decided that it was not worth eating and threw it into the trash, also. The two dishes together cost $18.00. It was a great waste of money. I do NOT recommend this place. Down the road by the Farm Fresh Supermarket is Happy Buffet Chinese Restaurant and take out. I have never been disappointed by their food. Before posting this review, I went online to check out this restaurant. They have had LOTS of health inspection violations. ...