Domino's Pizza — Restaurant in Willowbrook

I was picking up my order on Sat 4/8/23. My order was to be ready at 5:25pm. It wasn't. I was told I had to wait another 5 minutes, OK. After an hour of five minutes and told we're busy as I sat there and just saw they were not all together with it. I asked for my money back. As they refunded my money but couldn't because part was on my gift card that was cut up and tossed out. I asked for them to put the balance on a new gift card. Only offered a credit at this Domino's and I was never coming back here. I asked for the manager and apparently Lala was the manager and she can't do that. They then discovered that my order was sitting on their ready shelf for the hour I was there and not even the complete order. So I said how about you give me my cold incomplete order for the gift card balance that you won't give me back and we call it even. As they gave me the cold food. I mentioned that you didn't even have my whole order completed and at this time Lala goes, " You have to leave you are getting loud and yelling" I hadn't yelled or changed my tone. THere was another lady who was there who came in and was looking for her order and had been outside waiting when I arrived at Dominos and she mentioned to Lala that I was not being loud and Lala gave her, her order and threw her out to saying she was being loud. That lady was the sweetest and should have been extremely upset because she was waiting longer than me. This Domino's was extremely short on customer service as well as...

I was very disappointed with my order. This was my very FIRST time ever ordering/eating dominos and I don't think I'll be back because I ordered a pan pizza with double cheese and double marinara and loaded tots. My pizza was so dry you could barely taste any sauce let alone see it even if it was under cheese. I called to speak with a manager, the person I spoke with tells me that it was extra sauce I just don't see it it because of the double cheese I say "HUH" what difference does that make he then says "we don't pour our sauce on pizza we use a squeeze bottle" so I'm thinking well squeeze more he then ends with well you ordered a pan pizza so if you want more sauce I recommend you not order the pan pizza. All I do is eat pan pizza with double cheese/sauce with no issues at other pizza places at that point I was over this order and hung up. Then 5 minutes later my son comes out the room pissed because I guess they ran out of bacon and decided to put some damn ham on his tots who does that. You do not take it upon yourself to change someone's order like that so yeah I'm still pissed about the whole order. My son convinced me to try Domino's and all he could say was sorry ma they've never messed up orders like...

‘Twas the eighteenth of June, precisely one calendar year after the death of our lord jah, when the boys and I did roll up to this particular dominos establishment at 41° 45’ 42.24” N, 87° 56’ 45.16 W. A decision was to be made that night- eat at Burger King to accommodate our comrade incapable of ingesting homogenized cattle lactations, or to indulge in the legendary cheesy bread at this dominos entity. Feeing famished, the boys and I did decide to satisfy our eternal hunger with a pleasing quantity of the so called “cheesy bread”, filled with a succulent, creamy goodness with a dash of diabetes. Despite the spicy, treacherous bowel movement I endured later that evening, I would recommend this fine meal to all who ponder ordering the culinary masterpiece they call “cheesy bread”. Not only did we receive a meal fit for jah himself, we received service second to none. A team of brave men and women who serve their community more than the local government- they act with dignity, chivalry, and honor, and with the utmost respect for weary travelers looking to relieve their late night munchies. So thank you, dominos, for making such accommodations possible, and we will return to sample some of your other...