I pulled in the drive thru at 1:11pm I ordered by 1:13 I paid I pulled up to the window to get my food. The lady at the window gave me only a drink she asked me to pull up and wait for my fries and fish sandwich.. I asked her about how king it would be she said 2min I kindly pulled behind the other car who was waiting about 5 min that I know of … I sat there for 12 min waiting for my food (on a 30 min lunch) so I walked into the establishment and asked about my food to the gentleman that I saw bring food to the first car .. the “supervisor” rudely said “if she give me time to make it” I said to her I been out there waiting and your window worker told me 2 min it’s been 15 at this point … she barely closed the fish box threw the bag on the counter … I looked in it she didn’t put my fries in there she was rude about that.. as she said “well they only told me a fish sandwich” gurl you can’t read the ticket … all of this in front of the “store manager” who said nothing to his subordinate about being rude and disrespectful to a customer. I asked for my money back both the supervisor and the Manager ignored me.. I walked away at this point cause I didn’t wanna throw the food behind the counter… I called corporate they asked me to leave a message so I look forward to hearing ack from them. If I could give no stars and give them crumbs from this hard bread they gave me I would! Both the supervisor and the manager were rude and ignorant!! I would never I mean never ever go back to that place and if anybody ask me I will tell them the same thing and if you want good food go to...
Read moreI'm always optimistic about places that I visit, but in all honesty, this was one of the worst experiences I've had in a while. Upon arrival, I saw nothing but chaos. A bunch of teenagers were running around. We waited for a cashier to take our order, and no one even acknowledged that we were there. The employees just walked around us laughing and playing. Other customers who were there before us stated that they had been waiting for at least 45 minutes. Besides us, there were no other customers. 45 minutes? Unbelievable. There was one employee cursing so loud, and he was standing beside the manager. I asked to speak with the manager, a blond, short haired Caucasian lady, and I didn't get her name; she hesitantly came up and seemed to be lost. She said she was busy working the drive thru and didn't see us. That's unacceptable because at least 4 of your employees did! And she didn't even try to fix the problem. I wish this experience would have been better. Really...
Read more1454 Tarboro Street West Wilson, NC this is the most unfriendly place to work and to be a customer or two. I will no longer allow this McDonald's to treat me bad or with absolutely no respect. this was two days in a row,, once shame on them, twice shame on me, so I returned my total order over 23.00, because the manager refused to honor a price, it was less than a 50 cent loss to the company, he refused so I gladly told him to replace my money. no I didnt say please, I just said I wanted my money back, he refuses and the owner comes to defend his manager, well they both need to be fired, the owner was even more ruder, than his manager. So no I will not buy from any wilson Mcdonals, for the baby yes, but for me, I rather go to Taco Bell. so who wants to join me and start giving people who want us as happy customers. Mcdys just doesnt sell Happy Meals, they sell...
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