Subway — Restaurant in Winchester

Took forever to order because the 2 young girls were clueless. I wanted fountain drinks asked for two cups and the machine doesn't work. I turned and said it doesn't work? Them giggling "oh no a homeless came and broke it." I asked why would you let me purchase cups knowing this thing is broke. I asked for refund and they kept giggling at each other. I gave my receipt and told them again and in Spanish. They just stood there blank blinking. $6.05 return please. One said oh yea seis cero cinco. When you hire people they need to be able to read write speak the dominant language. When I go to a Spanish restaurant I order in Spanish because that's respectful to me. This is Subway make sure your staff can speak English or are competent bilinguals. And not goofy acting either. Teach them professionalism. Train them right. These girls were lost. It's not their fault. I still tipped them cause I don't know how they are paid. They seemed easy to scam. TRAIN THEM BETTER & HIRE...

It's a Subway. I ate there. The food and service were acceptable. I give only three stars because they didn't have unsweetened iced tea like every single other subway I've ever been to in the whole country. I would like to avoid diabetes by not consuming a quarter pound of sugar or damaging synthetic sweeteners in my beverage and, unlike most fast food restaurants, Subway allows me to do this... except for this location. Perhaps because this is an economically disadvantaged part of town they can get away with removing healthier options from their standard menu. Shame...

The quality of the food is just as good as every other subway. It was the service that caused the 3 stars, I asked for triple tomatos for my wife. So the girl who was making me the sandwich was going to do it, when all of a sudden the veteran employees told her no in Spanish and said to put what's allowed on it. So I refuse to take the sandwich if wasn't done to my liking, and offer to pay for the tomatoes. Because I will be responsible the additional cost. But all of this was done, without ease. To much trouble for...