Sala thai Windsor — Restaurant in Windsor

Update

Sorry, I’ve got to dock you another star. The food was great the last few times, and I normally wouldn’t dock a star due to one bad experience, but this one was pretty bad. I called in to place a take out order, placed the order, was quoted the price and pick up time, and when I showed up to get and pay for my order 35 minutes later I was told there was a “communications issue” and they had never made the order at all. After waiting another 20 or 30 minutes in the restaurant finally had the food. Hint: good form with this kind of faux pas would be to at least give away the rangoons free of charge for taking extra time out of someone’s ONLY night off work, but no such luck here.

The food was really bad this time for whatever reason. It usually is delicious, but this time the veggies were undercooked and the sauce was separating funny and tasted different than usual— maybe old/expired?? Did you guys hire a new chef or something? After my wife and I ate, within an hour, we were sick to our stomachs and have had stomach cramps since.

If this persists, we’ll have to make the drive back out to Simply Thai. We’ll give ya another shot, but it’s not worth the money if we keep getting this kind of experience.

Original Post:

LOVE the food! But sorry, gotta dock ya a star for nickel and diming your customers on every extra little thing. Like ordering s an extra tiny little ramekin of sauce you’re paying an extra $2, and for a halfway decent/adequate sized ramekin it’s $3.50. Cmon, that kinda thing was free not long ago. It costs you maybe 10-20 cents for an extra little side sauce. Bad form!

Other than that, super tasty food. Other than the pad Thai. You guys need to emulate Simply Thai in FOCO for your pad Thai; they do pad Thais the best. Everything else...

This is honestly the worst Thai food I have ever had... $50 for 3 meals. Rip off.

I've tried this place now twice. The first time was terrible and I tried it again 6 months later to see if maybe it was a one-off. Nope. This is truly awful.

My wife and I ordered drunken noodles, Avocado curry, and sesame chicken.

Drunken noodles we're incredibly dried overcooked. It was basically gelatinous noodles with nothing on them. It was one of the worst things I've ever tried. I took one bite and immediately threw it out. The first time I ordered from here I had pad Thai and it was basically the same story.

My wife's curry just tasted like coconut milk and sugar. It was sickly sweet and had no other flavor than that.

The sesame chicken was a joke. It was just chicken nuggets with a sweet clear sauce to dip it in. I mean what is this? It was like sweet and sour chicken but somehow worse. I'm not even exaggerating. It was basically like taking Tyson chicken nuggets, throwing them in the oven and serving it with something that tastes like duck sauce. I wish I read other reviews before I ordered this. If you look at other reviews people are saying the same thing...

To add insult to injury, the portions were incredibly small for the price. I think I got about eight chicken nuggets out of the sesame chicken and the curry container was served only half full. Usually at chili Thai my wife will get two or three meals out of her curry. We got one abysmal meal out of this curry.

I don't recommend this place at all. Go next door to chili Thai. That place is not that great but it's still far better than this. If you want decent Thai food, you need to head into Fort Collins or...

Food was amazing but service was not okay. Came in on Thursday the 23rd of March. We still had 30 minutes before closing with 3 adults and a toddler. Another table was there eating. My family and I are in the food service industry. 30 minutes is PLENTY of time to get food ordered into the kitchen before closing. There were 2 servers helping our table and didn't see a smile from either one. At exactly 9:00pm chairs around us were all up on the tables and the floors were being mopped 3 ft around us. Our friend visiting from Columbia couldn't finish his last few bites and complained to the server that all he tasted was soapy disinfectant cleaner. Even then we got no apology. We are super nice and super easy and usually GREAT tippers. She only got 18%.. for the amount of our bill, the staff could have waiting 5 extra minutes or asked if it was okay to clean. Be curtious. The food on The other hand was the best Thai food I've had in years. Comparable to Portland OR. 5 STAR rating for sure. Unfortunately, we will not be going back there and that makes me so sad. You servers make your money being nice.. fake it if you have to. Don't rush people out the door 10 minutes after closing....it would have been worth your wild. I never complain but figured management should...