Aroma Joe’s — Restaurant in Winslow

What a terrible experience. It was so bad that a customer helped my family while that person at the register just stared at us. She stood at the register waiting for us, even though we were clearly new and had no idea what we wanted. The overhead menu didn't have details but like I mentioned a customer showed us that the paper menu explained what flavors were available. She was just waiting and staring at us but not helping in any way and with an air of impatience. All three of my kids don't like this place now because she made them so uncomfortable.

AFTER we order and pay she comes back and asks if it is ok if we wait 10 minutes for them to clean the machine. We try to say, "no just get the kids their drinks" but she says, "um well it will only be like 5 minutes" and leaves.

Twelve minutes later drinks start coming out.

After all that she completely got my husband's order wrong and while he is reacting to getting obviously the wrong drink (iced vs hot) she walks away.

It wasn't busy. Parking lot was empty and the road was dead because the bridge was closed.

Only two of the five of us liked what we got. Kinda sad...

I absolutely love our Winslow girls. It's SO GREAT to see their faces just about every morning. Always ready to serve. Sometimes there's only the one gal in there. Even alone she rocks the shop and keeps it following. She needs a raise and better teammates to open with. I switched from Dunkin (die hard) to AJ's. Even after getting flack from the GM for using the AJ app to order to go. I guess it's still considered "Door Dash" even though I'm ordering it from their app and for myself, I have to go inside to pick it up. Although it could've been explained nicer to me, (Because I don't go through Door Dash . So I didn't understand. And the follow up emails where still a little rude.) I can't fault all the ladies for one mans lack of understanding and empathy. I still go...

Every time I go there they mess my drink up, I order a 20 oz and I get charged for a 24 oz. The girl with the blue hair gave my husband a hard time the other day, because the credit card machine was screwing up. We went this morning at the drive thru,the girl took my order and we waited for quite awhile, everyone else was getting there drinks but me, so I finally got out of the truck, walked around the truck up to the window, knocked on the window, the girl came over and I said I would like my drink, she said oh you didn’t get it. There was at least 3 girls in the store, we were sitting at the window waiting. Well I will not go back there again, they are so...