Three of us went to Curtains tonight after seeing Beth Nielsen Chapman perform at the Arts Center.
We dined here back in February and loved it. We even considered it a peak experience and were looking forward to a second time!
Tonight was dismaying.
I got to the table with my mom and my friend there a few minutes ahead of me. The waitress came a noticeably long time later - she managed to take long gaps between coming to the table and also be intrusive sometimes, even when just a handful of tables were occupied - and took our dinner order without asking me what I wanted to drink.
I had to make sure to ask for a drink before she dashed away.
When we asked about bread for the table, the waitress smiled, winced and cheerily told us we could order “a side of bread.” I immediately checked the menu and saw there was no such thing. When she chirped about how she could get us “toast, like for breakfast” we said no thanks. So no bread.
It took a while for my drink and soup to appear. The three of us all ordered the same dish.
When my friend requested a soda refill the waitress asked if he didn’t mind the refill being put in the same glass. (?!)
My soup appeared - piping hot - just two minutes before entrees came. I was only halfway through it - they shouldn’t have even brought the dishes out until I was finished. These are people who clearly reactive, not proactive.
What’s more? The waitress, a different one, asked to take my soup away while pushing my dinner plate next to me. I replied that I was still eating it. It was good soup (butternut squash) but too salty. That was a disappointment.
Our dishes (chicken, pasta and artichokes in a cream sauce) were delicious - but it dawned on us while we were eating that there was essentially two bites - two mouthfuls - of grilled chicken in each dish!
We felt cheated. And by the time we realized the lack of chicken, it was too late to send the dishes back.
My martini tasted a little funny, too. Not amazing. But not bad enough to send back. It took a very long time to come from a bar that was not busy or bustling.
We ordered dessert after having to really get out waitress’ attention - she was more interested in giving us the check, and it was 7 p.m. She happily put our dessert in for us, then returned a few minutes later to inform us they were out of it. We just took the check. She informed us she would be “sure to take that dessert off your bill.” We didn’t have it, so, yeah…
The thing to do would have been to offer us another complimentary dessert.
Again, reactive, not proactive.
A 100 dollar check before tip for one cocktail, two Pepsis, one soup, and three pasta dishes very much lacking in chicken.
We were like detectives, pushing around noodles and artichokes looking for chicken. If only we’d had a magnifying glass…
Not one bite size piece of chicken. Just tiny shreds.
If the dish were alive, one could say it was thinking about having chicken in it…there was serious contemplation about the idea…but no commitment.
This didn’t even feel like the same restaurant we dined at in February.
Beth Nielsen Chapman ensured the evening was memorable and one to be cherished, but the meal to follow was a disappointment.
It’s curtains...
Read moreI really feel bad about this. I don't like trashing businesses at all, but I feel that in this case it's necessary to air my grievances. Came here for dinner and drinks with the girlfriend. Was greeted by a hostess wearing airpods and drinking a glass of water. Water is fine, but the airpods seemed a bit unprofessional. Not the end of the world. I'm not a stickler for service at all so I didn't pay it much mind until later, but it's not a great first impression.
We ordered buffalo wings and mushroom rice balls. The wings came with barely any sauce and no blue cheese or ranch. The chicken itself also tasted like its been out 1 too many days in the fridge. It had that distinct funk of old chicken. They weren't awful but really nothing to write home about.
The mushroom rice balls came with a side of "cheese", but this cheese was possibly the worst tasting thing ive ever gotten at a restaurant in my life. It had 0 flavor besides a weird chemical bitterness, and the texture of frothy melted plastic.
I dont know anything about this reataurant, but I hope they're new and still figuring things out, and have the ability to address some serious quality issues with their food and service. (I didnt mention the server. She was nice, but didnt really seem to care about our table. Even yelled from accross the room to ask us if we needed anything. Couldve easily walked 10 feet over and asked us like a server would normally do but whatever. )
Again, I didn't write this to trash you. I won't be coming back, but you're in a cool location and I really wish you were better. Good luck. Throw that cheese dip in an...
Read moreFirst time for me second and third time for the rest of our group - total 8 of us. We arrived at 7 for our reservation- the place was empty! The sliding door was opened which was gross as people hanging out outside were smoking and the smoke came right at our table. Service was horrible as was wait time for drinks and food. Two other tables with patrons - the place was empty! Over 45 min waiting just for appetizers after we had to look for our server who was hanging out with the hostess talking - drinks took forever-the bartender who looks like a teenager took forever in just getting soda and beer forget our mixed drinks. After letting our server know we were going to leave if our apps didn’t come out - ohhh all apps came out at once - greasy mediocre at best and the bar pie was gummy and cold (definitely sitting there) the firecracker shrimp was greasy with the coating coming off and nothing spicy about it but the people next to us got their entrees in 15 minutes. Our server never took our food order, our menus or ever checked on us to get us refills or so we could let her know about how bad our food was. Without a doubt lower than one star. Needless to say we will never be...
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