Rita's Italian Ice & Frozen Custard — Restaurant in Woodbridge Township

Usually this is a pretty good Rita's, they meet a basic standard! But tonight there were only two people working, two young women one in a green shirt who seemed to be a manager or shift lead and one in a red shirt who seemed intoxicated, and wore the kind of head band you would wear while washing your face while working. The woman in the green shirt took our order for a large custard swirl in a cone, she informed us that they no longer had chocolate after we paid for the order instead of confirming it was okay or asking if we wanted something else. That is inconvenient but we are mature adults and can get over it. The girl in the red proceeded to make my mom's ice cream 3 different times, one time her braids whipped into the custard and my mom had to ask to have it remade. The final product had skid marks of chocolate, custard hanging off the sides of the cone and was the size of a small dispite us ordering a large. Though this experience was worth one star the location generally isn't that bad but this experience was very...

As soon as it was our turn the girl automatically was telling us to tell the guy that he’s the last one to come and that he’s not even suppose to be there even afford to give him a discount. Right after that when I went to go tell her what I wanted she said “no we’re closing so we cannot give you that” a girl next to her was talking with a horrible attitude saying how we can’t do no shake and etc and continued to complain over and over on how they were suppose to be closed. Ok cool if you know you’re closing and took a customer in then don’t make us feel like we’re bothering and everything we ask for is annoying you should of just said you’re closed. Then she got my order wrong and when I told her that’s not what i wanted she corrected but slammed my order on the counter with an attitude on her face. We left and noticed they took a good handful of other customers after rushing us to make our order and giving us nothing but attitude. The girl who took us in the end was nice at least but the other two was nothing...

I love Rita's and that it is in walking distance to my neighborhood. This Rita's is always busy but service is quick, so don't be upset if you see a line. They even give my dog little tastes! Always a good selection of flavors.... Just keep an eye out with coupons! This Rita’s shares a Strip-Mall with a Chinese Restaurant and the Edison Pizza Restaurant. This particular Rita’s is housed in a former Bank so they actually have a Drive Up Window. The Management / Owners are extremely pleasant thus the Employees are very friendly. They serve up the typical Rita’s standards such as Italian Ice and Gelati’s, the Gelati’s are layered Italian Ice and Frozen Custard (very refreshing) they also serve a very good...