Is this place employee-owned? Do the servers have stock options or what? Because I cannot figure out how they’re still employed.
I saw the reviews and thought, “Eh, maybe it was just a bad day.” Nope. WRONG. Should’ve trusted the internet.
Walked in, and the server (you know, the one from Trujillo) strolls by with her AirPods in like she’s on her way to a concert, not to work. Doesn’t even greet me. I ask where to sit—she mumbles something that could’ve been English, Spanish, or Martian, who knows.
I had a baby with me, so I asked for a high chair. She points. Like I’m supposed to carry it across the restaurant myself. I ask her to bring it, she basically throws it next to the table. Five stars for customer care. ✨ Oh, and it was filthy—so we got to do the cleaning ourselves. Fun bonus activity!
My maracuyá juice? Sour. Couldn’t drink it. But hey, who doesn’t love a side of vinegar with lunch? We ordered just one rotisserie chicken—simple, right? Twenty-five minutes later, still nothing. I had to go hunt someone down at the cashier’s desk before food magically appeared.
Asked for boxes and a cup, and while this server was glued to her phone, she dropped the lids on my face. Classic touch. Never said “thank you” once.
Food? Meh. Not amazing, not inedible. But the service? Absolutely next-level terrible.
Oh, and because this wasn’t enough chaos already, they decided to do bathroom construction during lunch. Drills, hammering, zero chance of a conversation. Because nothing says “welcome to our restaurant” like eating next to a jackhammer.
Overall: save your time, save your money, and definitely save...
Read moreThis place is located inside a shopping plaza with lots of parking.
When you come in they have booth and chairs. Pepsi products along with inka cola.
The staff isn’t friendly at all, i expected this as I was reading the reviews prior to even coming here. They treat you as if they are doing you a favor by you coming here and eating.
We ordered:
Chicharron de pescado (appetizer) pieces of fried fish, yucca, salsa criolla Tallarines huancaina with grilled chicken and it came with a few pieces of boiled potatoes. Lomo saltado comes with rice Side order of french fries (they are homemade which is a huge perk!) Side of salsa criolla
The food was made to order everything was good, however the tallarines lacked flavor, everything else was good.
They brought out their aji, ketchup, mayo for condiments.
Now worth noting…..
THE BATHROOMS ARE DISGUSTING - the bathrooms are telling of what their kitchen looks like: it was such a HUGE disappointment of how disgusting and dirty their bathrooms are. I have also attached pics of how dirty bathrooms are.
I have been to many other bathrooms at Peruvian Rico restaurants but this one takes the dirtiest one of all hence the rating.
Food is good, bathrooms and service...
Read moreIf you want a truly auténtico peruvian experience El Rocoto Peruvian Restuarant is the place to go! You can order ahead for takeout or walk in and enjoy the beautiful peruvian style decore making you feel like your really visiting Perú! The staff primarily speak Spanish so at the very least you need to know how to pronounce the dish you want to get. We got our favorite family meal Un Enteró Pollo a la braza. This comes with a whole chicken and a large amount of fríes! They also include a salad with tomatos lettuce and cucumber. They also include 3 dipping sauces consisting of fresh mixed mayonase, rocoto sauce (green and spicy and the namesake of the restaurant) , and ají sauce made with yellow ají sauce that carries a later heat then the rocoto sauce. Together they make a perfect combo with the rotiserie chicken they call pollo a la braza. They marinade it so it carriles flavor all the way to the bone! Don't forget to pick up a bottle of Peru's own Inca Cola! It's a coke product that trastes kinda like bubble gum and feels like...
Read more