Unfortunately I had just about the worst experience you could get with the Sugar Coated Sisters. I placed an order a week in advance for some âfarm freshâ themed cookies for my baby shower. The ordering process was fairly simple, and Amy texted back in a timely manner confirming the order and pick up day and time. The day of pickup, 5 minutes before the pick up time Amy called me telling me somehow the delivery driver had missed grabbing my box of cookies. But that she would personally see to it they were delivered to my house the next day before my baby shower. She also sent me a video of the prepared cookies and I was so excited with how amazing they looked. An hour before my shower we got an automated text (not from Amyâs personal phone that she had always communicated with me from) saying our order was cancelled due to a âmedical emergencyâ. Thank heavens for crumbl being able to get us replacement cookies in under an hour. After reaching out multiple times after this occurred we still canât get a response back from Amy and we werenât even fully refunded our order price. If there was truly a medical emergency I would have thought we would have eventually gotten an explanation and apology for the poor service. Iâm so shocked and disappointed that this happened and will never be...
   Read moreI donât normally leave reviews, but my whole experience with Sugarcoated Sisters was so exceptional, I feel like had to! I ordered cookies for my twinsâ baptism today (Saturday). The earliest pickup time was on Thursday so I just scheduled for then. They texted me on Wednesday and asked if it would be better for me to pickup my cookies closer to the baptism on Friday. Amazing! I got frequent updates and it was so convenient that they have so many pickup locations. Now let me tell you about these cookies. They looked so cute and tasted amazing! They are big, fluffy sugar cookies with delicious cream cheese frosting! Everyone at the event commented how good they were! Needless to say, I will be ordering again in the future. Thank...
   Read moreI love these cookies, their customer service, and quality. These guys are great to communicate with you and they are great with any Kind of order! I had an issue and was unable to pick up my order. When I called they immediately solved my problem and delivered without a hiccup! You cannot go wrong with this company! Everyone will beg you to bring these cookies to every event once you serve them to your friends! The cookies are adorable and yummy from the first bite to...
   Read more