We have been ordering from La Trinidad for 2.5 years, today I was blown away by the situation. We ordered $60 dollars in carry out food tonight. We received a call that they were out of one of our meat selections, no biggie we picked a second option. While on the phone my husband is asked about tortillas and he says he would like flour. 10 minutes later we drive to get our food, while home unpacking our food we notice a dish we didn’t order with corn tortillas. My husbands phone rings about the same time and it’s the restaurant calling to ask us to bring back the meal and tortillas...wth? We are in the middle of a pandemic and you would like us to return a mistaken food item we have opened??? My husband was puzzled but agreed to come back because we were missing our chips and his flour tortillas. We were also told to return the corn tortillas. My husband drove back to the restaurant and explains he is missing his flour tortillas and chips while giving the bag of food back. The lady, while on the phone says he never ordered them (we ordered 1lb of meat that includes tortillas) and she asked us about flour or corn while on the phone earlier. She proceeded to argue with my husband gave him his chips and he was baffled by all that had occurred and left with out his flour tortillas. Needless to say we are done eating at La Trinidad. That fact that you would ask a customer to return an item that had been opened, whether a pandemic or not, is absolutely disgusting and terrible customer service. By the time my husband returned, his food was cold and he didn’t have tortillas for the meat he ordered. Also, we are not new customers and we ordered $60 in food, why are you arguing over tortillas.