sad. i come here honestly about once a day the service is usually very good with very polite people. that changed today. went through the drive through to get some breakfast , after i ordered about 4 things (2 of them being coffees) i kept going and she huffed so loud as if she couldn’t be more disappointed in her JOB. here’s the real catch. i get my food , drive off , get home to find both my croissants completely burned , and my bagel cut not in half but in a third , also get my coffees extra extra and they we’re basically black. was an extremely loyal customer. looks like i’ll be changing my location....
Read moreI used to go to this Dunkin' since it's the closest one to where I live, however I stopped coming to this location, mainly because the people aren't very nice and I don't think they know what "Customer Service" is all about. I'd go there to get one of those Monster Energy punch drinks, and I always attempt to get my 3 year old a glazed donut, half the time they rudely tell me they don't have it. How popular are glazed donuts anyway!? Anywho, I don't go to this location any more. I'd rather drive over to the one on Social St or that newer one on the corner of Diamond Hill and Mendon Rd. because they seem...
Read moreGuy at the counter was patient and nice got food for the guys before work in the a.m did order a decent amount of breakfast wraps granted but most of them the egg was cold sausage as well seemed overwhelmed in the back more talking to each other then focusing on work in the back then had a attitude because I asked for extra cream cheese which I paid for but wasn't in my bag I wasn't in no rush so I didn't care how long they took just loose the attitude and do the job right other then that big props to the guy in the front he is...
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