I went to try the spot out yesterday, and hopefully you get a better experience. Walking in the music was great! The bartender didn’t win me over, it was just I was expecting cheerful attitude like engaging type but it definitely wasn’t that. I was looking forward to trying some food, but it closed at 9pm wow that’s early but ok. So we sit down to order us a drink and what do you know, there wasn’t any patron, and blanco tequila. I think that was god just telling us to go. So my friend like let’s just try the reposado with lemonade and it wasn’t good. The other bar tender kept smirking and looking at us and then the bar tender who made our drinks, I think she knew we didn’t like the drinks but we didn’t want to make a complaint I sipped on it we didn’t even finish it. We just decided to leave. And I said I’m going to definitely write this review for all my oak lawn residents so they want get they hopes up.
Living in oak lawn 10+ years and working in the hospital I get asked a million times where are the good bars. I still will recommend this place just hope the next experience is better. And get there earlier than 9pm to get food.
But the place looks nice, before it was the slice factory but they moved across the street. But the in...
Read moreCustomer Service can make or break an experience.
The food was surprisingly delicious but the overall experience was overshadowed by poor customer service. My husband and I were not greeted as we entered in, in fact we had to speak first and sat ourselves. We were unsure as to who worked there initially because it took a while for one of the three individuals sitting around to finally approach us. There were no menus available to us… we were given food choices and prices by mouth from our waiter. They only had catfish, chicken, and fries to serve and nothing else.
The overall vibe was unpleasant due to the lack of warmth of the workers which made us feel slightly uncomfortable. This might be a better place to go just for drinks at the bar after work instead of for a dine...
Read moreGG's Spot Bar & Grill is owned by a African American woman who allows her staff to disrespect other women. Why do I say that? Well, my friends and I went to this establishment to patronize their Whiskey Wednesday Cocktail Hour and what we got was disrespect, humiliation, and hollering from the DJ over a table. The owner G. Griffith could not control him or de-escalate the situation. She went back to the kitchen where she was the cook for the night and to complete food orders no regarding for us as customers, professionalism or her place of business. There was no urgency to resolve the situation. We will NEVER GO BACK AND YOU SHOULD NOT GO THERE BECAUSE YOU WILL NOT BE VALUED OR...
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