I have been a waitress for 8 years, and normally I don't write reviews unless there was a particular instance that stuck out to me. So here we are, writing a negative review, unfortunetly.

I was there earlier today and it was very sub-par. My husband, our daughter, and I wanted to go out for a nice lunch while our oldest two children were with their grandma, so we decided since we have never tried the Harvest Room before and they seemed like a 'healthier alternative' we would go there. Originally we were going to go to the Munster location that just opened on Monday, but after looking at the menus on the two sites, we noticed that pasta is served at the Palos location but not Munster and my husband was feeling like having pasta. Nowhere on the site did it say that dinner is served after 4.

So we arrived at the Palos location, were greeted and sat right away (we did not recieve a kids menu for our daughter though). Our waitor took 15 minutes to finally come and greet us. He was very awkward in manner, did not tell us his name, ask if we have been there before, or anything of the sort. As soon as he walked up to the table he said "can I get you something to drink other than water?" And we both said water was fine, and he walked away saying "I'll give you a few minutes" although we were already ready to order, mind you we were his only table.

He came back and my husband asked when dinner started and he told us it started at 4, which was very dissappointing. We then ordered and he was going to walk away before we had the chance to order food for our daughter. I got the Chicken Norris with fries, my husband had the Chicken Panini with fries and a side of truffle fries, and for our daughter we had gotten the steamed carrots and organic pasta and cheese. My Chicken Norris was delishous, the meat was nice and juicy, and it had the perfect ratio of toppings. That is what saved the review from being 1 or 2 stars. My husband did not like his panini and his truffle fries were just regular fries with shredded parmesan sprinkled on top, and our daughter would not touch her pasta, and she is a big mac n cheese lover. I tried one of her carrots and they were still very crunchy (shes 1 year old and can't have crunchy carrots just yet) and the pasta was very bland and had a weird sweetness to it. After our food arrived, our server was sat with a party of 10, of which only 3 were present the entire rest of our meal. When we were on our way out, the rest of his party had arrived. Our daughter started to act up by the time we were finished eating and we were ready to pay and leave, but our server was nowhere to be found. I eventually saw him behind the bar talking among other employees. I also noticed that he walked up to his party quite a few times while they were waiting for the rest of their party, whereas during our hour long visit, he greeted us, took our order, checked on us once, and gave us our bill. We had to ask someone else for boxes, and then we had to wait quite a long time for our server to bring the check. When he did finally bring the check he said "sorry for not showing my face more. I have a party of 10 that I'm getting things set up for" which I felt was a bad attempt to try and save his tip. We were just glad to finally be leaving. I used the bathroom before we left and it was filthy! There was water splashed over the whole counter, toilet paper was all over the floor, and both toilets were dirty. The staff in the server station that was next to us were also cussing quite a bit. I heard them use the "f word" atleast twice.

All in all, the food was just okay, the service was terrible, the bathrooms were dirty, and we will not be back. We may give the Munster location a try since it is new, but it may be a while before we go there.