BIGGBY COFFEE — Restaurant in Wyoming

Went to Biggy coffee in Wyoming today near the hospital. The guy there was very blunt and straight forward. My guess, because he was busy or pressured. No big deal. I ordered a Carmel teddy bear coffee for my sister and one for myself and my wife. Once my order was completed, we waited and a young lady by the name Cat stopped us from getting are drinks. We stated, that’s what we ordered. she said no and continued to try giving it to another man that came in after us. She held the drink near her while giving some none friendly looks. The male employee came over and said thats their drinks. She continued to tell him that, those wasn’t ours, while staring at us . He said give them the drinks and she said O whatever and let me get them. At this point I’ll say their service and hospitality is horrible and I never buy from this location again. I’ll continue to go to my Hudson location. Where they treat you with respect and kindness and is more than willing to go above and beyond to take care of their customers. I’ll just make sure to stop at this location before going to my chiropractor appointment once a week. So just a heads up if you go to this location this is what you will be...

I’ve visited this Biggby location a few times and usually had great service. However, during my visit today around 1:40 PM, I had a disappointing experience. Two young blonde baristas were working the counter, and while I was waiting in line behind a couple of ladies, a man walked in. One of the baristas seemed to know him personally and began taking his order ahead of me, even though I was clearly in line before him.

While his drink was being made, the other barista continued chatting with the two women in front of me as though they were friends as well, rather than keeping the line moving. I waited for a while, but eventually left without ordering because it felt dismissive and rude. I don’t mind waiting my turn, but being skipped over for friends and personal conversations is...

My morning started out kinda rough so I thought I’d get breakfast and a coffee to try and make the most out of it. I was immediately greeted by two of the most friendliest girls i’ve ever met. Chloe took my order and was so sweet and patient as I am pretty indecisive. She helped me make a decision based on what I like and was overall so helpful. Kennedy made my drink and I swear my Biggby has never hit this hard. It was honestly one of the best drinks i’ve had in a while. While I was waiting she initiated conversation and it ended with us both laughing. Top tier service and can’t wait to...