Jack in the Box — Restaurant in Yakima

I recently had the unfortunate experience of visiting Jack in the Box, and it was an absolute nightmare. The encounter left me feeling frustrated, disrespected, and completely disappointed with the level of service provided by their staff.

First and foremost, MARK, the person attending the counter seemed to have no sense of basic customer service etiquette. This individual was incredibly rude from the moment we approached the counter. Despite our polite demeanor and clear communication, they responded with disdain and a complete lack of professionalism.

To make matters worse, after placing our order, we discovered that behind the counter hadn't bothered to give us our entire order. We were missing items that we had specifically requested and paid for. When we politely brought this to their attention, they simply shrugged it off and showed no remorse or willingness to rectify the situation. It was as if they couldn't be bothered to care about their job or the customers they were serving.

The overall experience was beyond disappointing and left a sour taste in my mouth, both literally and figuratively. It's deeply disheartening to see such a lack of respect and competence from a fast-food establishment that prides itself on serving customers. Jack in the Box should be ashamed to have such individuals representing their brand.

I strongly advise anyone considering dining at Jack in the Box to reconsider. The poor service, rude staff, and blatant disregard for customer satisfaction make this establishment one to avoid at all costs. There are plenty of other fast-food options available that value their customers and strive to provide a positive experience.

In summary, my encounter at Jack in the Box was a complete disaster. The rude and disrespectful worker behind the counter, coupled with the missing items from our order, made this visit one that I will never forget - for all the wrong reasons. Save yourself the frustration and find a different place to satisfy your...

Let's see here 🤔 good food I order a grilled chicken and curly fries and egg roll which was delicious you still can't use the bathroom here or dine in they need more workers I saw a drive-thru cashier she was working really hard at her job short and skinny kid but she was moving around like a little ant🤣😊 front counter and cook manager so I guess they need just that one more person to open the front counter lobby I mean it's been about 3 years since I've been to a Jack in The box so when I said grilled chicken she did not explain me in fact she kept saying grill salad and I said no thank you what I could order so what I got and when I didn't expect was a sourdough bread which threw me off instead of a hamburger bun which was fine it just not easy to eat learning how to eat again I sat outside in my car enjoy the meal it was a fun experience but weather hot 🥵 Jack in the box employee thank you for your time and hard work you all have a...

Went through drive thru placed my order. Got half of my half order so I called and spoke to an associate told her I didn't get two items I ordered she was very rude and wanted to argue. I told her I was parked up front. She told me to go back through drive Thru to get my items. So I did. When I got back to window. Another lady gave me my order her name was tabitha and I asked her if she was the one who took my order she said no another manager did. I wanted her name because i was going to make a complaint on the one i was speaking to on the phone but now im making a complaint on the two. Tabitha asked me why I needed her co workers name and slammed the window on me. That's two rude managers working for jack in the box. Very unprofessional. They were rude. I've never had a bad experience there until today. Tabitha should have been more professional and if she cant deal with people than maybe working in the food industry isn't a...