I was disappointed to see how small and run down Nerds looked for being brand new. That may have been the look they were going for, but (coming from someone who travels out of town/state to take her children to experience a variety of fun activities) it didnt feel as if it a family friendly place that puts quality first. I guess I expected more with all the raving reviews they have. The art on the walls was awesome and very well done. That part we all did enjoy. My children even learned about a few new characters. The staff was very nice and friendly. The laser tag arena, however, was very small even with just 9 people in there (2 adults and 7 kids). And they had enough equipment to easily double the amount of players we had. We have traveled and played at three different laser tag facilities and sadly this was the worst one. At $10/game it was an okay price but compared to what else we can go do with $90 it wont be something our family does very often. Especially since that $90 was just for one 15 minute round. It is in Yakima, our home town, and with no competition at the moment they will definitely get our repeat business. We didn't play any video games or anything else but it looked like a nice little starter set up. We are hoping they expand and update soon. Hopefully get a deal in the works going for people who have larger...
Read moreWould not recommend. They are falsely advertising party packages with options that arent even available and half of the actual arcade machines either dont work or appear to work but eat your quarters without working anyway. When told about the almost 10 of their machines we could see or experienced that weren't working they chose to agree to refund or fix the machine, but then proceeded to try and wait us out everytime, hoping we would lose interest and move on, which we did because who wants to wait around at an arcade with limited machines when you're trying to entertain children? The kids said lasertag was fun except for the guy (who appeared to also work at the smoke shop attached to the building) who ran it screaming at our group the whole time as he stood in a corner vaping non stop. Staff (besides that guy, who was scowling at every kid that almost touched him walking in the main area) was nice and friendly enough and the place was clean for the layout, but the negligence and false advertising mentioned above are glaring failures for an entertainment business, and I wont go into the prices as you can call and find that out if you're interested. I do think NERDS has potential to be a great place if they can catch up with with repairs and such but until then I...
Read moreWent there today 3.12.22 and the staff was great, however, lets be honest about the place. Several pin ball machines out of order. Ms. Pacman arcade is choppy and also took a couple of my quarters.
Several other arcade machines out of order. I don't understand why so many machines are out of order.
From a business stand point you would think you would want everything up and running, but apparently not.
Edit: I feel this way, because it's the truth. Hopefully I can raise this to 5 stars when the place is in way better shape. Let me know when they are all fixed and I'll gladly stop by and review.
Edit: 4.25.23 - Edited to 4 starts. Came in for a birthday party that I attended. This place has improved tremendously. You can tell the layout is better, looked cleaned and my kids and myself really enjoyed the place. There were still some broken games, but this place is doing much...
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