Viera's Bakery & Deli — Restaurant in Yakima

I was excited to go in today for my first time. Unfortunately the employee with the curlyish hair today was the WORST!! Very rude about everything. You shouldn't hire people like that, it's how you lose business. She didn't give me my receipt either so who knows how much she charged me for what I got. The behavior with your employee should change!! She acted as if she was in a rush and there was not many people there. I can't believe you would hire people with that kind of attitude. I was looking forward for this place because of all the great things I've heard. But very disappointed with how you're employee treated me and my daughter today. My daughter is 5 and she knows how to have great manners and treat people right. The other employee was wonderful. Although she was doing most of the job that the other employee was making her do, while she stood there doing nothing. That ain't teamwork I feel sorry for her. You should really check for yourself how that one rude employee is with customers. I lost the excitement of going in to...

This review is for their custom cake buying experience. 1 star because although they have a sign hanging on the little custom order desk that says “there will be a $50 charge for cancelling custom cakes” it’s not made inherently clear and if you miss this detail you are out of luck. We ordered 2 cakes which are insanely overpriced for just fondant in the first place, paid in full over a month out. In under 24 hours I returned to the store to cancel my order with receipt in hand and was told “I don’t know if you noticed but there’s a sign that says $50 will be taken out”. Really? Would’ve loved to had that been made clear earlier. So she talks to her manager and still keeps the $50. I would understand cancelling last minute and incurring a charge but not in less than 24 hours with a month out I just handed them $50 for literally no reason!!! Absurd. For this reason I will never so much as walk through the door of this business ever again and I will never recommend it to my friends that are always looking for...

This was my first time going in here.it Reminded me of Austin Texas bakeries. Warehouse like inside. very helpful staff. (she took the time to tell us what each type of croissant-donut,pie, roll,cake an baguette Etc... that they have.)So many to choose from. you just grab a tray and a set of tongs, you go around gather what you like and then you take that to the register and she rings you up. The prices are very reasonable,way better than say Krispy Kremes, and so many more choices. They offer espresso with a punch 10 card too. We got the ham and cheese croissants and a few of the muffins different varieties and my husband picked out this great big cinnamon roll about 7 in in diameter. I see they even offer cake decorating classes ( next one is march 9 2019). So I will be back I really think this Bakery is great. it All looked Very yummy, and our croissants were so delicious. And the...