Rita's Italian Ice & Frozen Custard — Restaurant in York

My daughter and I had a great experience at this location. They had a wide variety of flavors to choose from including a few that we had never seen before, for example the chocolate chip cookie dough cream ice, which was very good. I'm not sure how they managed to do it but somehow that itty-bitty Hershey Kiss shaped chocolate bits 4 we're all soft even though the Italian ice part of it was frozen. I'd never heard of the Cream Ice before but I would definitely recommend it to anyone who is eager to try new Rita's Italian Ice flavors. The service was fast, and the 2 girls that helps us were both very nice. I was pleased to see that all of the employees were wearing masks & they also adhered circles on the sidewalk, indicates the 6-foot distance for customers who are waiting in line. The COVID thing has definitely changed a lot of things for my family & I this summer but one thing that hasnt changed was how much we LOVE Rita's on a HOT...

Normally I love Rita’s with a passion and look forward to it reopening in the Summer - but honestly this summer in particular, your flavors have been sub-par at best. Mostly it’s the same plain flavors with not much variety or uniqueness, and for goodness sakes can you please start making more cream ice flavors. It’s usually coconut and I haven’t seen more than one option of cream ice flavors at a time all summer. Please give us back the Rita’s we have...

Literally was helping another customer when my bf walked up and helped that customer but shut the window on him without saying anything to him and best believe if it was me it would not be pretty. Very unprofessional couldn’t even say they were closing...