The first time I went here, the food was great, great flavor, friendly server. Never met or saw the owner unfortunately. My 3 stars is for a solid reason however and I feel that it could be easily corrected. My first trip there I was served the wrong dish and had to wait to eat with my other friends having already started. I didn't wait very long, but we had elsewhere to go and the purpose was to eat together. Now for the glasses. Both times I always ask for Lemon water besides my natural course for a drink. Both times my glass had lipstick on the glass. This is unforgivable in my eyes. When you have pressed lips with a complete stranger and have no clue who those lips belong to, it makes your stomach lurch. It completely killed my appetite. I also wanted to try the stuffed shells, the server pushed the idea of "hells shells" which has a bad type of spicy. When the hot out weighs the flavor, it's a bad spicy dish. The only thing I could taste was the heat. I was upset about it, I remember asking if it was spicy but flavorful or was it just a spicy hot dish, I was told flavorful. It was OK though, when I noticed the lipstick, it ruined my appetite. I did not think to look for this mistake twice for me that would be lightning striking the same spot twice, yet it had. If it was not for the first time I went there and the dish tasted so good at decent pricing, I would not have returned. This second time really soured me, however... I love Italian restaurants and sometimes a restaurant can't help but have a lazy worker or two. The thing is tho , the visits were spread fat apart, and no manager or owner stopped by the table to ask how things were. They could also use with doing away with some tables, space is nice, a little elbow room. The atmosphere is very confining. Wouldn't take very many tables away to get that "comfortable" level of spacing there. More tables more bucks, and they did not seem to be lacking in customers, but it would do the atmosphere justice. With the zero lack of customers being said, I feel this place is worth a 3rd shot. You don't keep that many customers in there without doing something right, and both times it was packed. My review will be updated with a final verdict the next time we go visit. I did notice some sort of game area built off to the side. Not sure what it was because I went for the restaurant aspect. It does not impact the restaurant section at all. The bar area was classy in style, but we never actually visited the bar for a sit and drink. I strongly caution you to keep a hard eye on their dishes and if there is ANYTHING on the plates, silverware or drink ware, Ask for a manager to complain to IMMEDIATELY! One will not come to your table to apologize as I believe they should with such incidences Their dish handler needs to be fired and I don't make this comment lightly, I make it after dealing with the same issue twice. Space the tables and you have a great atmosphere. Don't knock this place tho, my verdict is it's worth a try, don't let my review keep you from potentially having food your gonna love.