Jimmy John's — Restaurant in Youngstown

The only reason iam giving a 5 star review is because of the manager Tyler. Tyler really went above and beyond. We had a delivery issue and never recieved our food. We were told that it was delivered to two different locations, but our food was never there!! When i called the delivery driver answered the phone and was super super rude. Told me he called and called and texted me, which never happened or i wouldn't be calling asking where our order was!! I called Tyler and what a breath of fresh air. He took care of our whole order. He understands that customers come first. I told him i know the daily struggles with today's world thanked him for going above and beyond!! The sad part, that delivery driver doesnt even respect his own manager!! Props to...

Friendly staff, freaky fast freshness just like the commercials! The bread is amazing. Anything you get on the French bread will be delicious. The wheat bread is good too. The store is super clean, very well maintained, and the employees look clean, always in uniform and ready to go too. Also very nice seating options inside and on nice days, outside as well!

Pete’s Points, JJs Gift Cards, cash, and debit/credit cards are accepted here which is super convenient for all.

The store has a pickup window so you can order and pay online, and just pick it up without going inside.

Delivery is an option on the web and also DoorDash...

As much as they charge for food, delivery and including tip you would think they could perform correctly. They should not have a customize option if they refuse to do it, the manager told me I shouldn't have customized, I assume too intellectual of a process. Manager was rude and thought his hanging up mid conversation was appropriate for management, embarrassing. Economics shows a customer who orders at least twice a week is someone...