Kopper Kettle LLC. — Restaurant in Yucaipa

I was hesitant to leave a review, but after reading so many bad ones, I feel I share an opinion of a lot of people here in town. I have been going here for 12 years. We don't really understand why this place has gone downhill the way it has, but it is way way down. Keep going back and don't know why. The last straw was today. Burnt black toast last two times, cold gravy, cold potatoes.... well, just cold food, period. Waiting on condiments and food getting colder. They forget what you order to drink. Monotone and mundane interactions with service. We got sat at a dirty table the last few times. The place needs a fire hose taken to it. The deep-rooted filth is despicable. Picked up a to go meal for my disabled mom, and the bacon looked mediocre and plastic, and yep, black toast again! I never saw a response from the owner to the negative reviews, which I thought was bad juju. 👎 maybe they will read this one and address some of the issues. I know they won't because they have so many regulars, and the money will just keep rolling in, and to this business owner, that's all that matters. They lost touch with the people, cleanliness, and the quality of the food. Makes me sad to not be able to go to a place that once was quaint and right down the street from our home. Get some new energetic staff, makeover, and a cook that's knows what up and maybe the old regulars will try...

I went there 3 times , the third time it was with my sister and mother aswell niece, there was a somewhat heavy weight with blondish hair waitress, not my waitress tho. My waitress was Sara, she was nice. Since my waitress was busy I asked the other blond waitress for coffee, she replies to me yes, at the same time I asked her fir creamer, then she replies well what do you want coffee or creamer??. I told her both she didn't seemed to like it. I figured it out towards the end that this person has some soard of Racial issue, because she was very friendly with all the other tables and helpful asking them if everything was OK, but our table she passed by always looking the other way... OH did I mention I'm Mexican and proud of it... the food is great most of the employees are really great.. but her she couldn't even hide it. Even the way she asked her fellow workers of different race to take coffee to the tables. I saw it in her, viewed it with my own eyes.. if you can't handle any Race you need to stay at home...Because if I didn't say anything to her at the moment was for respectof my mother...

We've been coming here for years. The food has kinda always been hit or miss. Sometimes it's the best breakfast or it's down right trash. Lately the food has been top notch but sadly the service seems to have fallen off. I understand going on a busy day. Mother's day. The wait was expected. But then sitting for another ten minutes before we were greeted by our waitress should have been our first concern. (noted that their drink runner took our drink order and was very prompt) after some confusion on their crepe we were able to get our food ordered. 30 mins later a different waitress brought out our food and disappeared before we could ask for refills. (ended up waving the drink runner down again and asked them for help) when our food was finished the waitress had dropped off our check asked if we needed any boxes. And that was that. Almost an hour eating and 3 small conversations with our server. Again I understand a busy day. But when there seems to be a waitress for every two tables we just didn't get the service we expected. A bummer since the food again was the best we've had...