Two times in a week my drive thru order was literally ruined. I ordered a Cheesy Bean and Rice Burrito & was given a burrito filled with meat & beans. I had to go back inside and wait for the correct order. A few evenings ago, I used the drive thru again. I ordered a Veggie Mexican Pizza with double beans. I was given a regular Mexican Pizza with extra meat. I had to go back inside and wait for another Mexican Pizza to be made. I asked to speak to the manager, who mumbled "Sorry." Guess what Taco Bell. Sorry doesn't help. I explained to this manager that this is the second time in a week that my order had been wrong & that I don't appreciate having to park, exit my vehicle & come inside after using the drive thru. The manager could have offered me a free drink or a free Mexican Pizza for my trouble and wasted time. Some extension of good will, but chose not to. Guess what Taco Bell Management, it is called a DRIVE THRU, which means that customers ought to receive what they have ordered and then be able to drive away. Please retrain your staff or find new employees who actually care about...
Read moreI went through the drive thru, and the cashier taking my order was not friendly. When I was waiting in line, I saw that the car in front of me had taken a drink, and I guess it wasn't the right drink because they returned it to the cashier after a minute. When it was my turn I noticed that the cashier was going to give me a drink that looked like the drink that was handed back from the car before me so I asked if it was the same drink that was in the car before me and the cashier said yes so I asked nicely if I could get a new one and they said why nothing is happened to it so I still asked nicely and they seemed irritated that they had to make me a new drink. I hope that the next people that go get...
Read moreVery nice,clean,friendly employees I have been in yucaipa almost 4 yrs and had never actually got off and see the inside of Taco bell until today and it was worth it yeah a bit lonely but I am sure all restaurants have downtime at times but when I left they were getting busier of course I had been there but only drive thru and today we wanted to just get off don't regret it great experience honestly these hiring managers know how to hire and have a business on the roll pat on the back for them but the employees as well great job!! The male cashier that helped me was very respectful,friendly,great tone of voice, and very pleasant young man. If you are ever in the area stop by and pay...
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