Usually, their service is amazing. I went yesterday evening around 4pm, I had l approximately a 2 minute wait before anyone talked to me, leaving me to wonder if they were even open. Usually, they apologize for the wait or even let me know it would be a second before I can be helped, this was whatever, but added to the negative experience. I ordered, pulled forward, and had the pleasure of listening to the staff on the other side of the window laughing, yelling, and screaming (the time of their lives). The girl, after about another 2 minutes, opened the window and pointedly asked me,'Did you have a huge?' I said 'no, I had a small strawberry passion'. To wish she said,'Oh, I didn't have that' rang me up, gave me my card, and shut the window. Another minute or two passed, and I received my drink. All she said was,'Here you go'. I must have looked mad because she looked at me weird, I said 'thanks' and left. I'm disappointed in the customer service, I plan to never go back in the evening again or to avoid the...
Ā Ā Ā Read moreMy daughter brought some tea to a family gathering, and I loved the tea! I donāt usually get coffee or tea from a store because of the price but this tea is amazing so I treat myself sometimes. I went about a week ago to a H tea o on western avenue, and asked to add cream and they charged me for a latte which was twice the price. I decided not to add the cream but was very disappointed that there was so big of a upcharge but wanted to see if that was the policy or if the girl didnāt know. I went to Yukon store and the young lady at the window was very friendly and said just a moment and I will ask a manager she then came back and said she would have to charge for a latte. Anyway I still feel that up charge is a bit pricey but the young lady at the window was very customer friendly, my dog kept barking at her she was also friendly to my dog. I will go back to Yukon H tea O because for her...
Ā Ā Ā Read moreSomething isnāt right with the āchug before dateā on the labels. I was in the store on 05/03/25. Almost everything had a chug by date of 05/03. I found a 05/05 in the flavor I wanted. I asked the employee that rang me up about the dates on the jugs and his response was āitās good for week afterā. Then just date the product like the label says āchug beforeā. I was in there to replace the half gallon I had to pour out because it went sour in less than the week...
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