My wife and I arrived around 2000 hours for dinner. We did not have a reservation so we were seated on the 3rd floor, on the rooftop. Be aware, there is no elevator. It is two flights of stairs.
Our waiter spoke Russian. He seemed to pressure us to order things right away, not giving us any time to look through their extensive menu. I had to politely tell him to quit pressuring us. He spoke a small amount of English but with a heavy accent. I used Google Translate to ensure he got our order correct.
I ordered the pasta with seafood. My wife ordered the grilled medallions steak. It took a long time to get our meals and our waiter disappeared for most of our time there. We had to flag down others waiters to help us. We noticed the other waiters were much more attentive to their table guests. I had asked our waiter for some ice and he never returned with it. He just ignored my request.
When my pasta with seafood dish finally arrived it very small! It was like it was a small appetizer. I have never had such a small portion. It had only one piece of each type of seafood.
My wife's grilled medallions dish was also a small portion, and the meat was very bland. We had to order a basket of bread to fill up. There was no way we were going to order a dessert after these small portions.
Our bill was 450,000 UZS (about $35 U.S.). Our waiter never reappeared so I had to get another waiter to handle paying our bill. I reviewed it with him. I noticed I was being charged 80,000 UZS for my pasta when the English menu said it was 50,000 UZS. He showed me the pasta menu page in Russian and it was listed at 80,000 UZS. He said they had made a mistake on the English menu price. I thought, that is your problem, not mine. The customer is not the one who pays for your mistake. I did not argue about it, though.
In the end, we won't ever be returning. The food was mediocre at best. We had horrible service and they make the customer pay for their menu printing mistakes. It was certainly not...
Read moreApparently this is a very good restaurant in Bukhara. The first night we tried to get in, we were turned away for not having a reservation. No problem, we messaged the telegram and got a reservation. We went the second night and the hostess seemed surprised that we had a reservation and seemed ready to turn us away. She brought us upstairs and put in in the corner of the essentially empty restaurant (there was one other customer between the two floors). The wait staff was very attentive and was nice, however, they messed up our order (we ordered in Russian so probably our fault for not translating to Uzbeki).
We ordered the lamb and beef. The lamb was not the highest quality but it was okay. The beef dish was much better. The prices were very high for the quality and the portion size. The atmosphere is pretty nice and everything was very clean.
I believe that this restaurant is geared towards groups rather than couples. While it's not bad, it seems like it's doing something that it really isn't set up to do when catering towards couples.
Overall, I wouldn't return. Bukhara has some absolutely fantastic food at very good prices, but this place is just expensive and okay at best. The only saving grace here is the wait staff and the overall...
Read moreDelicious food but terrible service. We went to this restaurant on our first day in Bukhara (after a long journey in the desert). We arrived around 9 pm. Initially the waiter was polite and able to speak English, which was a plus. The food was delicious. Everything went well until the last part. We wanted to take our leftover food home and to pay the bill but it took aged for our waiter to notice us. There was only 3 table and at least 5 of them. After the bill came, we paid a little over the actual payment and expected our change as the service charge itself was already 20%. The change never came. We had to ask for it because the other waiter kept it without asking us first. Also, they seemed to forget about my leftover food and we had to asked for it (again, took them aged to notice us). The whole process took about 30 min after we finished our meal. Definitely didn’t worth the 20% service charge. Probably won’t...
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