Extremely Disappointed – Unacceptable Service
We had a truly unpleasant experience at Saffron India Restaurant Hanoi. Despite previous reviews highlighting the same issue, they still refused to provide even basic drinking water. The owner’s response claiming it was “not explained properly” is completely false—it was very clear, and it happened to us too.
After placing our order, we waited 30 minutes without any update. When we asked about the delay, we were told the chef was busy preparing Pan-Asian food and would only start our Indian dishes afterward. This is absurd for a restaurant that claims to specialize in Indian cuisine.
We left without eating a single bite. No apology, no courtesy, and certainly no hospitality. I would not recommend this place to anyone looking for respectful service or authentic...
Read moreAs a Latina who loves bold flavors and vibrant culture, I have to say—this place totally stole my heart! From the moment I walked in, the atmosphere reminded me of home—warm, colorful, and full of life. The view? Absolutely stunning. The food? Dios mío It’s like I took a quick trip to New Delhi without ever leaving the city. The spices, the textures, the love you can taste in every bite—so authentic and rich! If you’re looking for a place that feeds not just your stomach but also your soul, this is it. I’m already planning my next visit—and this time, I’m...
Read moreFirst Indian food in Hanoi, looked around for a lot but found the best. Butter chicken and naan is a must try here. So soft and tender. Well post this I had a situation running late for an order from my side. But Dora and Swamy were so kind enough to understand a customer’s situation. They welcomed and gave me Chicken fried rice (spicy as I requested)! Yum as it is! These are the heroes who save us from hunger (last minute.com, hero’s). Thank you guys, appreciate the support 🙏🏻. Until...
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