FresYo Thảo Điền — Restaurant in Ho Chi Minh City

I want to clarify that I love the staff and the smoothies here! Super good! So my rating is more about the decor. I came here in April when the shop had green tiles and it was really lovely! Now the shop has weird bright yellow tiles. I know this is hard to change, but I wish the management had thought about it more thoroughly. For instance, the bright yellow makes it look plastic and artificial which is weird for a shop selling healthy smoothies. Plus the tiles outside get dirty and it shows more on the yellow color. Overall, it doesn’t feel as inviting as it used to. Especially with the class...

Very disappointed with the customer service. I used to be a regular customer. I have ordered 3 times recently a seedy juice Banana with flax seeds solo juice with Chia

The problem is, regardless the size of the juice, they put the exact same amount of seeds in the bottle.

This ends up being seeds with broth rather than a refreshing juice with a couple of seeds.

I have contacted the support, shared my photos and they do not recognize their mistakes nor even had a commercial gesture.

It’s a pitty as I really enjoyed their non-seedy juice.

You really should improve your customer service - not...

I’m really disappointed. The drinks and smoothies are great—I've been coming here for six years—but I won’t come back. The place has lost its original vibe. It no longer makes sense to promote wellness while surrounding the space with chips, candy, and sodas because it became a "convenience store". I used to enjoy sitting inside with my smoothie; now there are just a few tables outside, surrounded by motorbikes and trash. I love your smoothies, but I can’t support a place that’s turned its back on...