Soul Ben Thanh Restaurant & Bar — Restaurant in Ho Chi Minh City

A Regular Customer Cussed Out by Staff

I cannot tell you the number of times and receipts I have from Soul Ben Tanh. From writing a review each time, and handing tips to the staff.

Generosity was met with ingratitude. Recently, we went in and order the usual: 2 Braised Pork, Stir Fry Vegetables and 2 Rice for me and my partner.

Minutes later, the waiter in glasses returns and says our braised pork is unavailable. Hence, as the dish is the only thing we order at Soul Ben Tanh, we asked to cancel politely, but was met with a stern NO.

My partner was urged to order something else through pushy tactics for the waiter’s mistake of not being aware of what was unavailable. The order was put in without our confirmation.

I told him that I did not want to order because the Braised Pork was the only thing I liked there, and told him to cancel the rest of the order. He was very adamant on not being able to cancel orders, only a minute into placing them. Like, just go in the kitchen and tell them to not cook it man ???

After some back and forth, to no progress, we chose to walk off, as we had not touched the food at all. The waiter rushes after us, cussing us and telling us “to be a man”. I would tell him to get some brains.

After more cussing and empty threats, we gave in and spoke to the lady at the cashier. I told her I will not pay for the food, as I did not consume a single bit of it.

I told her I would pay for the order that the waiter put in without our confirmation. We left after paying and decided to not wait for the food to be prepared. We lost...

Vietnamese who cannot cook Vietnam food!!

If you want to try decent Vietnam food then try "Hoa Tuc" next to Anh Tukk. Good restaurants Before like Ngoc Chau Garden and Hoi An restaurant in Saigon. Have yet to try Bep me In but would be hoping that would be very decent food.

Soul restaurant is a scam. If only had read the other reviews would not have entered. These people cannot cook and prepare food.

Ordered salad: very plain, missing lots of natural salad missing. Ordered a chicken dish that's where it completely went wrong. They served tiny pieces of factory chicken drenched in oil with onions. Tradidional Vietnamese restaurants serve Ga Ta which is garden chicken. I asked for it to be replaced by another dish and he waiter said yes. Then that never came. I asked for the bill and they tried to charge me for the chicken dish. No way.

This restaurant should close down or change ownership. It is a scam. This is not traditional Vietnamese food. Any Vietnamese person that visits here will agree.

The decor is nice, the setting is good. The presentation is good. The food they serve is absolutely terrible. The price of drinks: Tiger Crystal 50k plus 15%. Water = 25k plus 15%. The chicken dish was about 170k plus...

We came to this restaurant because of how great the review was but we were disappointed with a lousy experience eating lunch at this place.

The food was super expensive. We ordered 6 dishes like spring rolls and pho but it costs us like 1,500,000 dong. I am not sure if this is normal but it is definitely on the expensive side. I don’t mind to pay this price if the taste and experience is good but the food was either average or below average.

However, the worst was their service!!! The service that annoys us about was: It was slow. It took close to an hour from ordering to serving the food. Half an hour after we order, they came to us saying that there is no ingredient for one of our drinks. It took them half an hour to make a juice when there was not many customers at 2-3pm?! The staff passing us kept on hitting the chairs of the other tables, creating so much noise and disruption. The path from the serving table to the kitchen is quite wide, so I don’t understand why they can’t walk straight?? When we paid, our card got declined once and we want to try paying using the same card, but the cashier looks super annoyed. Like What the heck?

I do not recommend this restaurant, and I will not come back! Worst...