Bank of China Sunnybank Branch — Attraction in Brisbane City

I had a bad experience in the past when I went to the bank to do something. The bank manager was impolite, unfriendly, and impatient when asking me what kind of business I needed to handle. After waiting for about 15 minutes, I finally went to handle the procedure, but the bank teller's service was almost as bad as the manager's, though slightly better. To my surprise, all the things I asked about were told that they didn't need to be handled here, and I could complete them with my phone. The problem is, I'm already there in person, can't you help me out? If you don't want to, it's fine, but can you at least be polite? The worst part was that the bank employees were chatting and joking around while I was processing my paperwork. Excuse me? I will definitely not have any dealings with this bank. I would like to remind everyone that this bank not only has extremely poor efficiency and unfriendly attitude, but its app is also very difficult to use. Be careful!

Do not think that just because you are a bank employee, you can act arrogant, okay? Do you think that you are exceptional or better than others? Or do you assume that every customer who comes in has a lower standard of living than you? Please, do not have a sense of...

There was a counter staff member who had a very poor service attitude. I advised all Chinese international students and others who needed to apply for a Bank of China card not to come to this store. There was a slightly chubby woman who did not wear glasses. She clearly did not receive training and had a very bad service attitude. We had just arrived in Australia and did not know how to use the bank card here. I think as a staff member, it is our responsibility and obligation to patiently explain. She is very strict and preaching. To be honest, the teacher is not as harsh and sharp as she is. We did not understand her for the first time, and when we asked an additional question, she publicly said that she couldn't bear it, and we did not speak to her in a bad tone. This is obvious. Not the quality that a trained business personnel should possess! I hope you can provide strict correction. I will file a complaint with your head office and hope that you can train the staff well before letting them come out to work...

Highly not recommended, if I can give 0 star I will, not recommend this bank!!!

Very rude staff named Erica i believe she's sort of a group leader, not sure what she's so proud of very pretentious and rude

Was heading to the branch creating account parked at the Bank designated carpark yet she knocked on my car windows yelled that's the parking for staff and flashing her badge!!! Very fresh hearing this as most shopping mall reserved its parking for customers not their

Very rude and unprofessional staff and I will tell my friend not to have business with your bank looking at your staff's...