rebel Claremont — Attraction in Claremont

Summary: extremely poor service

Huge shout out to staff with poor attitude: Fidella (if that’s how you spell her name)

Sequence of events: Rebel Claremont had no one to assist. We needed help. Staff, named Fidella, was walking in the store with her earphones on. when we approached her for help, she said “I’m on break” and walked off without even pointing us to any staff on break. No smiles, just a TERRIBLE ATTITUDE.

Fidella does not deserve to be working in any retail outlet, getting a salary for poor...

Unfortunately my click and collect order of roller skates for my six year old daughter’s only gift from Santa , wrapped and opened Christmas morning with only one boot inside. Just went to store boxing day to see the last single boot just sitting on display where it has been for weeks , the employee gave me boot with an apology but no compensation for the major inconvenience. A small gesture of something would of...

Unfortunately, I had a number of issues with a product I had purchased from the store (Bose earphones). However, the staff were incredibly friendly and helpfully - The poor experience I had with the product (due to a manufacturing fault) was more than made up for with the outstanding service from the floor staff. The advice I received was honest and the issues was...