Our visit to this museum was a frustrating and disappointing experience. When we tried to purchase 6 children’s tickets and 1 adult ticket, the staff refused, claiming one adult could not supervise six children and that the kids might damage the exhibits. They insisted we buy an additional adult ticket, which felt unreasonable.
When I asked if they even knew how old our kids were, a male staff member rudely responded, “I don’t know how old they are, but I know kids are always busy and need supervision.” This clearly showed a negative bias toward children, regardless of their age or behavior. For the record, only one of our six kids is below 7 years old and the others are well-behaved and mature.
There was no clear policy displayed about the adult-to-child ratio or the age of children requiring adult supervision. This lack of transparency makes it feel arbitrary and unfair, leaving families at the mercy of staff who seem to make up the rules as they go.
The entire experience was unfair, impolite, and poorly managed. Families, especially those with multiple kids, should avoid this museum as they have negative bias on kids. It would be better for them to show their policy clearly and publicly.
I would not recommend this place...
Read moreWe were here few weeks back and this is one of the biggest seashell museums I’ve ever seen – the collection is absolutely huge and simply amazing! There are countless varieties of seashells in all shapes, sizes, and beautiful colours. It's truly a unique and fascinating place to explore. They also have a lovely little shop where you can purchase seashells and other small souvenirs. The lady who looks after the shop is incredibly friendly and kind, adding to the welcoming atmosphere. If you’re heading to Lakes Entrance, this place is a must-visit. A great stop for families, collectors, or anyone who enjoys nature’s beauty on display. The entrance fee for adults is $10 and...
Read moreA quaint museum tucked smack dab in the middle of lakes entrance, it was a very interesting experience and we were absorbed by the seashell culture of the Gippsland area. There were also fish tanks to look at and the whole museum to explore. They also had a shop where the museum sold sea shells and decorations alike made with seashells. We were absolutely flabbergasted how hard people work to create these ornaments with seashells. To sum it up it was a great experience, I also bought a small necklace for my daughter,(a seashell necklace). The prices for tickets are also very cheap with an adult ticket costing $8 and a children’s...
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