I went there this afternoon with my two austrian friends, because we were visiting Bad Ischl and decided to go to this Kaffee in the early afternoon. It looked like a nice place to have a pastry before we took our train back to Linz. There was a misunderstanding from the very beginning as we wanted to eat our pastries inside, sitting at a table, and the lady at the desk somehow understood that we wanted to buy it to-go. No problem, those things can happen, especially when the place is crowded, and we weren’t upset at all. But as we sat down at the table and kindly told the waiter that there had been this misunderstanding and that we’d like three plates and some forks to eat it inside, he was completely rude to us and even made fun of us in front of other customers. He eventually brought us what we asked for but made a few more unpleasant comments. Before we left, we tried to kindly make him understand that his comments were unnecessary and wanted him to tell us what we had done wrong to make him so angry. He told us that we should have told from the beginning that we wanted to have it inside and not to-go and that we were making him do extra work (he also made some unfriendly comments about our looks). We once again told him that it all had been a misunderstanding and that we could have had a much more friendly conversation with him, instead of making fun of us and making us feel uncomfortable in front of other customers. The experience wasn’t nice at all and we returned to Linz not having completely enjoyed the trip to Bad Ischl. We got the feeling that this definitely might not be the place to be if you don’t fit with what might be the standards of the place or etiquette. As we were also made fun of by other customers at the table next to ours, who made very classist remarks about us. We just felt really unwelcome and didn’t know what to do or...
Read moreAFRICASIAEUROCOM - AWARD WINNING - ZAUNER. Never did I ever pay a second thought - one of my College student friends who lives in BAD ISCHL will be glad - .... Today - a visit to this ' Grande Dame ' de dernier epoche ... of the great Imperial times of AUSTRIA, ZAUNER is the ' CREME DE LA CREME ' d' Pattissiers du Monde ' A place of perfection with Artisans of immense calibre. Considering the number of outlets visited around the globe, the Pattisseries, famous and infamous Cafes, Eateries, Restaurants, Hotels of all standards and classes, I can safely say that this is THE Best Cafe and cake selection, ' Ces magnifiques gâteaux sont les plus originaux du monde… 'The best ever Walnut cake with Walnuts ! grated and a Marcipan upper layer topped with a walnut half glazed. Pattisserie par excellence ... No I am sorry, no Champs-Élysées gateau will have anything to match this, neither will the New York Cafe in Budapest, nor Cafe Gellert for that matter, including the famous SACHER of Vienna. AFRICASIAEURO 's outstanding Award for bake Excellence goes to ZAUNER. And you will see me again - with my school colleague from BAD ISCHL soon. As the French say : A prochaine.. AFRICASIAEURO reviews P.S. : My friend Astrid of the prestigious Paul Bocuse Institute will appreciate my opinion, because for a long period of time her croustillion aux chocolat were on my top lists. Hint : Her magnificent Restaurant which is still my favorite in La Bourgogne located in Arnay Le Duc still serves exquisite...
Read moreZauner is renowned for its high-quality offerings, but unfortunately, the same cannot be said about its service. I visited the establishment for breakfast on Sunday and observed a total of 16 employees who appeared to be quite disorganized and overwhelmed.
I placed an order for breakfast, and after a brief wait of 5 minutes, the cappuccinos arrived. However, it took an additional 10 minutes for the rolls and jam to be served. Regrettably, another 10 minutes passed before the eggs were brought to our table, by which time the cappuccinos had already grown cold.
To our surprise, only one plate was provided for the two of us. I politely requested a second plate, which eventually arrived after a few minutes. Furthermore, we noticed the absence of salt and pepper on our table. Upon requesting these condiments, the waiter assured us that they would be brought promptly. Unfortunately, despite our patient waiting, they never materialized. Consequently, I had to resort to borrowing them from a neighboring table.
It is quite concerning that with a staff of 16 employees, Zauner seems incapable of efficiently managing a regular Sunday morning rush. In comparison, coffee houses in Vienna are able to handle a similar number of customers with a mere two to three waiters. This situation clearly demonstrates the detrimental effects of...
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